Avoid at all cost! I regret I didn’t read the reviews before purchasing the monthly access, which I actually thought was for 1 month only until I received an email about the renewal. It’s impossible to cancel the subscription. Only scammers and business who wants to make money on peoples’ mistakes wouldn’t put an option for cancelling the subscription neither on their website nor their app. Someone should report you for bad practices you just steal money from people!

I have a problem with my subsrciption… I have a problem with my subsrciption and through the chat Ioana helped me straight away. Very competent and friendly customer service! The best tbh in a long time!!! Def recommended.

Worst experience I regret I didn’t read the reviews before purchasing the monthly access, which I actually thought was for 1 month only until I received an email about the renewal. It’s impossible to cancel the subscription. Only scammers and business who wants to make money on peoples’ mistakes wouldn’t put an option for cancelling the subscription neither on their website nor their app. Someone should report you for bad practices you just steal money from people!

Excellent language learning app I switched my subscription to a lifetime membership in December. And I made a bit of a mess of it. A email was sent to customer services. Within a couple of days they had sorted it all out most satisfactorily. Excellent communication. As for Mondly itself, I have tried various other online language apps. I find this is the one that teaches and motivates me the best.

Many thanks Ioana for your support Many thanks Ioana for your patience, the very competent support, the very friendly contact and the fast reaction