for many times I can't connect to your… for many times I can't connect to your website, wasting time on internet connection issue. not a user friendly platform for joining the class. also I could only join the room within 5 minute before class, I can't check my network before that. despite of these the teachers are good, I appreciate their hard works. I'd like to study higher level of the English class but the internet connection makes me a second thought.

I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

I think Berlitz flex program is a great… I think Berlitz flex program is a great course to take. I've been taking German for 5 months and haven't had one bad instructor, Maybe I'm lucky but it's about taking your self tought courses and applying it to speaking live. If you're looking for a flashy and fun interface this isn't it but apply yourself and you will improve here. This program DOES have the material needed. It takes discipline and repotition outside of your online courses as well.

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

truly worth the money truly worth the money. i've improved dramatically over the course and am enrolling in another. I've tried lots of different language learning methods, but this is the closest I've found to full immersion online. Berlitz works with you to help you find a teacher you love, the course material is effective, and I've jumped from A1 to B1 over the course of French 2 (with some supplementary work on dictation and reading). Highly recommend.