Regret the Purchase Honestly, I hate the program. I paid too much for what I am getting. It is very business-centric. It does not do a great job of teaching or reinforcing learning. There is a short intro, but again, very business-centric (not generally applicable for other purposes) I would NOT RECOMMEND.

I regret to chose berlitz online I regret to chose berlitz online. Support center is not efficient, they can’t solve your requests. Additionally; if your level is a.1-a.2 not enough to learn. You cant book online sessions before complete previous 2 lessons and online sessions. Online sessions just repeat self-learning lessons. So that Berlitz it is not efficient learning way to beginner level.

I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

for many times I can't connect to your… for many times I can't connect to your website, wasting time on internet connection issue. not a user friendly platform for joining the class. also I could only join the room within 5 minute before class, I can't check my network before that. despite of these the teachers are good, I appreciate their hard works. I'd like to study higher level of the English class but the internet connection makes me a second thought.