The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

I think Berlitz flex program is a great… I think Berlitz flex program is a great course to take. I've been taking German for 5 months and haven't had one bad instructor, Maybe I'm lucky but it's about taking your self tought courses and applying it to speaking live. If you're looking for a flashy and fun interface this isn't it but apply yourself and you will improve here. This program DOES have the material needed. It takes discipline and repotition outside of your online courses as well.

German online class - LIES German omline class, for which I paid $1800 and signed a contract for a start date 7 Feb 2023, got postponed by 4 weeks; notice was then given that today, 14 March, is the offical start date and that my course starts at 8pm. In the student portal, the instructor was changed last minute (three hours before course start), and now the assigned instructor has not shown up and we are 18 minutes into a 60-min session. Scam and waste of money! I am in the US (Virginia), not in Hungary, as listed. Also, NL is a racist.

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

in general I am very pleased with Berlitz. The continued difficulty for both me and my instructor Alma to join the lesson is very frustrating for both of us. We are resorting to Skyp in general I am very pleased with Berlitz, especially my instructors. I am bothered, though, by the audio portion of the lessons. One of my instructors (I can't remember which one) agreed that the audio is much too fast for a student/learner to follow. She said that even she had trouble keeping up with them. Please have the imaginary speakers in the audo portions slow down! i appreciate Berlitz's willingness to design a curriculum more in line with what I am interested in learning about. Special kudos to Nancy Sorial, Melissa Kovacevic and the rest of the team that handles my account!