I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

German online class - LIES German omline class, for which I paid $1800 and signed a contract for a start date 7 Feb 2023, got postponed by 4 weeks; notice was then given that today, 14 March, is the offical start date and that my course starts at 8pm. In the student portal, the instructor was changed last minute (three hours before course start), and now the assigned instructor has not shown up and we are 18 minutes into a 60-min session. Scam and waste of money! I am in the US (Virginia), not in Hungary, as listed. Also, NL is a racist.

Potential Teachers are Being Trained Poorly The hiring team is nice, but then the teacher training is awful. Long, rigid, authoritarian, unpaid and packed with tests and also many demo lessons online in front of trainers and other students where they keep telling you over and over that you may fail and have to redo some other day if you deviate from the exact way they want you to teach.

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

Truly a bad experience with Berlitz… Truly a bad experience with Berlitz Flex. Video courses are repetitive and terminally slow, with not enough focus on grammar or actual conversation. The amount of time they give for you to cancel is not sufficient as a new learner- only a few days. By the time you realize how utterly useless and glitchy the program is, they have you locked into a contract that they will not release you from. Avoid at all costs.