for many times I can't connect to your… for many times I can't connect to your website, wasting time on internet connection issue. not a user friendly platform for joining the class. also I could only join the room within 5 minute before class, I can't check my network before that. despite of these the teachers are good, I appreciate their hard works. I'd like to study higher level of the English class but the internet connection makes me a second thought.

I regret to chose berlitz online I regret to chose berlitz online. Support center is not efficient, they can’t solve your requests. Additionally; if your level is a.1-a.2 not enough to learn. You cant book online sessions before complete previous 2 lessons and online sessions. Online sessions just repeat self-learning lessons. So that Berlitz it is not efficient learning way to beginner level.

The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

Scam This FLEX thing is the biggest scam in all the exciting learning programs. The app / "lessons" before getting someone to talk are useless and a big waste of time. So it's super expensive for nothing, and when you have already paid and you try to change, they don't care about their customers' feedback and just ask to pay more if you want to change for another super expensive program... avoid at all cost!

in general I am very pleased with Berlitz. The continued difficulty for both me and my instructor Alma to join the lesson is very frustrating for both of us. We are resorting to Skyp in general I am very pleased with Berlitz, especially my instructors. I am bothered, though, by the audio portion of the lessons. One of my instructors (I can't remember which one) agreed that the audio is much too fast for a student/learner to follow. She said that even she had trouble keeping up with them. Please have the imaginary speakers in the audo portions slow down! i appreciate Berlitz's willingness to design a curriculum more in line with what I am interested in learning about. Special kudos to Nancy Sorial, Melissa Kovacevic and the rest of the team that handles my account!