Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

I regret to chose berlitz online I regret to chose berlitz online. Support center is not efficient, they can’t solve your requests. Additionally; if your level is a.1-a.2 not enough to learn. You cant book online sessions before complete previous 2 lessons and online sessions. Online sessions just repeat self-learning lessons. So that Berlitz it is not efficient learning way to beginner level.

The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

600-hour Spanish Course I took 600 hours of Spanish instruction through Berlitz with Alma Munoz. The class was extremely helpful and I feel much better prepared to travel and live in a foreign country. She made learning the language fun and found creative ways to keep me engaged for 600 hours! By the end of the course I exceeded the score required by my employer. She was patient and has a unique ability to explain even difficult concepts. I would absolutely recommend the Berlitz program based on my experience with Alma.