Hello good morning Hello good morning! I had the opportunity to meet Berlitz through Google, my daughter lives in Italy and I was looking for classes for her this summer, the first contact was super fast and satisfactory through Miss Yessenia, always very attentive and cordial! The location of the school incredibly great, in Virginia, Mrs. Hebert very kind, the great teacher! I am very happy to see my daughter's progress with her English! I am so pleased that she will now continue with her online classes once she returns to Italy! I 100% recommend her teaching services! Thank you Berlitz for her help and all her attention! I am very happy and pleased!

The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

This teaching system is outdated and… This teaching system is outdated and difficult to follow. The book has multiple errors. Lesson in Dative... Book materials in Akkus. Or vice versa. Spelling / Sie / Sie / sie issues... multiple errors noted. The teaching style doesn't meet the errors of different types of learners There is no ability to self guide / re-read the book since it isn't set up as a text-book. "Just Listen and repeat and osmosis learning" isn't how all adults learn. No english and no explanations... which means for learners who process and what to re-engage the materials it is impossible Instructors handbook is different than mine which means we aren't on the same page and get easily confused.

Potential Teachers are Being Trained Poorly The hiring team is nice, but then the teacher training is awful. Long, rigid, authoritarian, unpaid and packed with tests and also many demo lessons online in front of trainers and other students where they keep telling you over and over that you may fail and have to redo some other day if you deviate from the exact way they want you to teach.

Regret the Purchase Honestly, I hate the program. I paid too much for what I am getting. It is very business-centric. It does not do a great job of teaching or reinforcing learning. There is a short intro, but again, very business-centric (not generally applicable for other purposes) I would NOT RECOMMEND.