Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

German online class - LIES German omline class, for which I paid $1800 and signed a contract for a start date 7 Feb 2023, got postponed by 4 weeks; notice was then given that today, 14 March, is the offical start date and that my course starts at 8pm. In the student portal, the instructor was changed last minute (three hours before course start), and now the assigned instructor has not shown up and we are 18 minutes into a 60-min session. Scam and waste of money! I am in the US (Virginia), not in Hungary, as listed. Also, NL is a racist.

Hello good morning Hello good morning! I had the opportunity to meet Berlitz through Google, my daughter lives in Italy and I was looking for classes for her this summer, the first contact was super fast and satisfactory through Miss Yessenia, always very attentive and cordial! The location of the school incredibly great, in Virginia, Mrs. Hebert very kind, the great teacher! I am very happy to see my daughter's progress with her English! I am so pleased that she will now continue with her online classes once she returns to Italy! I 100% recommend her teaching services! Thank you Berlitz for her help and all her attention! I am very happy and pleased!

Scheisse The online course is very boring. It’s basically listen, speak, repeat. Not much imaginative learning techniques used in this course. The online tutorial sessions are crap. No one bothers to explain anything. Save your money don’t use this course.

Truly a bad experience with Berlitz… Truly a bad experience with Berlitz Flex. Video courses are repetitive and terminally slow, with not enough focus on grammar or actual conversation. The amount of time they give for you to cancel is not sufficient as a new learner- only a few days. By the time you realize how utterly useless and glitchy the program is, they have you locked into a contract that they will not release you from. Avoid at all costs.