Truly a bad experience with Berlitz… Truly a bad experience with Berlitz Flex. Video courses are repetitive and terminally slow, with not enough focus on grammar or actual conversation. The amount of time they give for you to cancel is not sufficient as a new learner- only a few days. By the time you realize how utterly useless and glitchy the program is, they have you locked into a contract that they will not release you from. Avoid at all costs.

The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

I regret to chose berlitz online I regret to chose berlitz online. Support center is not efficient, they can’t solve your requests. Additionally; if your level is a.1-a.2 not enough to learn. You cant book online sessions before complete previous 2 lessons and online sessions. Online sessions just repeat self-learning lessons. So that Berlitz it is not efficient learning way to beginner level.

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

truly worth the money truly worth the money. i've improved dramatically over the course and am enrolling in another. I've tried lots of different language learning methods, but this is the closest I've found to full immersion online. Berlitz works with you to help you find a teacher you love, the course material is effective, and I've jumped from A1 to B1 over the course of French 2 (with some supplementary work on dictation and reading). Highly recommend.