Potential Teachers are Being Trained Poorly The hiring team is nice, but then the teacher training is awful. Long, rigid, authoritarian, unpaid and packed with tests and also many demo lessons online in front of trainers and other students where they keep telling you over and over that you may fail and have to redo some other day if you deviate from the exact way they want you to teach.

in general I am very pleased with Berlitz. The continued difficulty for both me and my instructor Alma to join the lesson is very frustrating for both of us. We are resorting to Skyp in general I am very pleased with Berlitz, especially my instructors. I am bothered, though, by the audio portion of the lessons. One of my instructors (I can't remember which one) agreed that the audio is much too fast for a student/learner to follow. She said that even she had trouble keeping up with them. Please have the imaginary speakers in the audo portions slow down! i appreciate Berlitz's willingness to design a curriculum more in line with what I am interested in learning about. Special kudos to Nancy Sorial, Melissa Kovacevic and the rest of the team that handles my account!

The cyber program is very glitchy The cyber program is very glitchy. I only received 1 of my post-live lesson reviews, and the others I guess are floating around somewhere? Not in spam or junk. The drag and drop feature, required for some of my program lessons stopped working. I reported it and no one responded to my complaint. Teachers are pleasant, but it's hard when you are a beginner and the instructor does not speak your native language, so you can't answer questions.

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

Regret the Purchase Honestly, I hate the program. I paid too much for what I am getting. It is very business-centric. It does not do a great job of teaching or reinforcing learning. There is a short intro, but again, very business-centric (not generally applicable for other purposes) I would NOT RECOMMEND.