Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.

Hello good morning Hello good morning! I had the opportunity to meet Berlitz through Google, my daughter lives in Italy and I was looking for classes for her this summer, the first contact was super fast and satisfactory through Miss Yessenia, always very attentive and cordial! The location of the school incredibly great, in Virginia, Mrs. Hebert very kind, the great teacher! I am very happy to see my daughter's progress with her English! I am so pleased that she will now continue with her online classes once she returns to Italy! I 100% recommend her teaching services! Thank you Berlitz for her help and all her attention! I am very happy and pleased!

Russian Language 100hrs I completed a 100-hour Russian language course with an "in-person" tutor which took place over Skype. Due to my busy schedule, I was only able to conduct lessons Tues-Wed for two hours at a time. The individual lessons were effective, and they included speaking, reading, and listening. There were very few instances in which English was spoken. The lessons were not only catered towards the DLPT because that was not the overall goal. The overall goal was to improve my speaking ability and vocabulary into new topics, and that goal was met. I highly recommend Berlitz.

Truly a bad experience with Berlitz… Truly a bad experience with Berlitz Flex. Video courses are repetitive and terminally slow, with not enough focus on grammar or actual conversation. The amount of time they give for you to cancel is not sufficient as a new learner- only a few days. By the time you realize how utterly useless and glitchy the program is, they have you locked into a contract that they will not release you from. Avoid at all costs.

truly worth the money truly worth the money. i've improved dramatically over the course and am enrolling in another. I've tried lots of different language learning methods, but this is the closest I've found to full immersion online. Berlitz works with you to help you find a teacher you love, the course material is effective, and I've jumped from A1 to B1 over the course of French 2 (with some supplementary work on dictation and reading). Highly recommend.