German online class - LIES German omline class, for which I paid $1800 and signed a contract for a start date 7 Feb 2023, got postponed by 4 weeks; notice was then given that today, 14 March, is the offical start date and that my course starts at 8pm. In the student portal, the instructor was changed last minute (three hours before course start), and now the assigned instructor has not shown up and we are 18 minutes into a 60-min session. Scam and waste of money! I am in the US (Virginia), not in Hungary, as listed. Also, NL is a racist.

I regret to chose berlitz online I regret to chose berlitz online. Support center is not efficient, they can’t solve your requests. Additionally; if your level is a.1-a.2 not enough to learn. You cant book online sessions before complete previous 2 lessons and online sessions. Online sessions just repeat self-learning lessons. So that Berlitz it is not efficient learning way to beginner level.

Scam This FLEX thing is the biggest scam in all the exciting learning programs. The app / "lessons" before getting someone to talk are useless and a big waste of time. So it's super expensive for nothing, and when you have already paid and you try to change, they don't care about their customers' feedback and just ask to pay more if you want to change for another super expensive program... avoid at all cost!

I had one on one private lessons I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!

Your customer support team is really hard to reach Your customer support team is really hard to reach. Whenever I ask questions, I never receive a proper response and sometimes it takes days to call back. You should be more transparent about your service and what you are able to provide for the client. This program is very expensive and I did not get my money's worth. I honestly would not recommend Berlitz to other people, you can try other language programs for half the cost and better attention to the customer.