Paradigm Health & Wellness

1189 S Jellick Ave, 91748, City of Industry, United States
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3.50
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

0.00%

1

30.00%
About Paradigm Health & Wellness

Paradigm Health & Wellness is a leading supplier to the Fitness, Health, and Wellness industry. The company is headquartered in the United States in Southern California. Our commitment is to continuously bring to the market, new and innovative products that pro-actively address the needs and wants of today’s and tomorrow’s consumers. We have been trusted by world renowned brands in the health and fitness industry to develop unique products under their brand names. Our products in all brands have proven results as testified by our consumers. We also guarantee our products and stand ready to serve customers through customer support. Your holistic well-being is what we strive for everyday through our Paradigm H&W products.

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matthias
GB

Don't subscribe to their App! I bought a rowing machine in Feb 2023, the equipment is not bad. BUT Don't subscribe to their App. Their service is so bad! It doesn't exist. I needed help logging in to mycloudfitness app account; I have never gotten any response (since August). I decided to cancel my subscription; I sent multiple emails to several email accounts, never got any response (since August), and they still charging my account! Don't subscribe to their app.

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Jake G
GB

Quick response, accurate part selection After scouring Amazon and the Web for a specific part for my very old ProGear Cross Trainer, I noticed the sticker with a support phone number on the frame. I was directed to an email, and the part was quoted, billed via PayPal and shipped reasonably fast. Very satisfied that I did not have to recycle my old machine, which has lots of life left!

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EWB
GB

Placed an order with NO SHOW! Placed an order, credit card was charged and now I’ve been ghosted with no product shipped and a defunct website. When I call the phone there are no answers or straight busy signals.

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Yexenia Rivera
GB

BAD BAD BUSINESS The only reason I gave one star is bc you have to rate otherwise you can not post. This company sold me a treadmill that broke in a few months then wouldn’t answer my calls or texts. They reached out to me once (JohnV) I’m putting his name out there. He stated I needed to send pics and a receipt which I did 5 times and I still haven’t heard from them. I advise my family and friends to stay away from this company via web and or Fingerhut!!! BAD BUSINESS

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Mathru Raman
GB

I had a very positive experience I had a very positive experience. Paradigm has execellent customer service. I bought a rower 3 years back. The chain broken off when I was working out. Based on the reviews, I thought the situation was unsalvageable. But I thought I will send an email in any case. I was delighted to receive a follow-up mail asking for what the issue is and pictures. When I asked for what part number to order, I was pleasantly surprised that Paradigm already shipped me the replacement part! Now, this is excellent service - prompt response, how-to-videos and also taking care of the broken parts even several years after I bought it. I am so glad that I was able to get this fixed and resume my workouts. Highly recommend!

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