EWB
GBPlaced an order with NO SHOW! Placed an order, credit card was charged and now I’ve been ghosted with no product shipped and a defunct website. When I call the phone there are no answers or straight busy signals.
Dixon Hazel
CAMy expreince with paradigmhw.com was… My expreince with paradigmhw.com was avarage. They have ok products and okay prices. The photos detalyeng the product ar hopstly quite accurste but it would be nice to be able to zoom in to see things in more details. I thourght the checkout proceess was alright and it was easy to find my way around the website. Unfortunatly the customer service wasn't up to par to what otehr ecommerce platforms were offereing. Overal, a meadocre exprience wit this shop, nothign outstanding or particularily bad.
Jonathan Skelding
GBRowing machine from Amazon, easy part replacment I bought my rowing machine from Amazon, and as numerous reviews attest, it arrives as a very well packaged product. Instructions for assembly were straightforward and product went together easily. One part was damaged on arrival, but simply scanning bar code on the assembly instructions, a guided email with photos and a few days later the replacement part was delivered. An easy painless experience.
Yexenia Rivera
GBBAD BAD BUSINESS The only reason I gave one star is bc you have to rate otherwise you can not post. This company sold me a treadmill that broke in a few months then wouldn’t answer my calls or texts. They reached out to me once (JohnV) I’m putting his name out there. He stated I needed to send pics and a receipt which I did 5 times and I still haven’t heard from them. I advise my family and friends to stay away from this company via web and or Fingerhut!!! BAD BUSINESS
Jake G
GBQuick response, accurate part selection After scouring Amazon and the Web for a specific part for my very old ProGear Cross Trainer, I noticed the sticker with a support phone number on the frame. I was directed to an email, and the part was quoted, billed via PayPal and shipped reasonably fast. Very satisfied that I did not have to recycle my old machine, which has lots of life left!