successful alterations to exercise bike In setting up a home gym we purchased a Paradigm Exerpeutic Magnetic Upright Exercise Bike with Heart Pulse Sensors. Love it! But we didn't realize that exercise bikes can come with seat handlebars and back support. Since we love the exercise bike we wanted to keep it and just add the seat handlebars. Luckily I had the opportunity to work with one of Paradigm's customer care folks who helped me work out the purchase of the parts needed. I was refused such parts by other sources so I was delighted. The parts fit well making the exercise bike more comfortable to use. (We were aware that such alterations negated the warranty on the bike.)

no one knows how to pic up a… no one knows how to pic up a phone!!!!!!!!!!!!!!!!!!!!!!!!! customer service doesn't happen at all. YOUR CUSTOMER SERVICE IS A JOKE!!!!!!

Perfect seat replacement Just received a replacement seat for my five year old Exerpeutic stationary bike and it’s perfect. Got my moneys worth out of the original seat and I’m fixin to break in the new one in a bit :)

BAD BAD BUSINESS The only reason I gave one star is bc you have to rate otherwise you can not post. This company sold me a treadmill that broke in a few months then wouldn’t answer my calls or texts. They reached out to me once (JohnV) I’m putting his name out there. He stated I needed to send pics and a receipt which I did 5 times and I still haven’t heard from them. I advise my family and friends to stay away from this company via web and or Fingerhut!!! BAD BUSINESS

After the initial computer shorted out… After the initial computer shorted out due to too long of a mounting screw, we needed to purchase a new computer. The website had computers but they were the wrong connections. Support was able to ship me out the correct computer and now the treadmill is working perfectly. Only four star because the original short was due to a design flaw that should have been covered.