Placed an order with NO SHOW! Placed an order, credit card was charged and now I’ve been ghosted with no product shipped and a defunct website. When I call the phone there are no answers or straight busy signals.

I contacted customer service because… I contacted customer service because the display on the treadmill did not show the distance I was walking. They responded the same day with a YouTube video for a fix. The fix did not work and I contacted customer service again, including a picture of the set-up. They responded the next business day saying I needed a new sensor. The sensor arrived within 3-4 business days and resolved the issue.

Great Exercise Bike The Exerpeutic 400XL Folding Recumbent Bike with Performance Monitor☆☆☆☆☆ The bike is great, and the customer service behind it is awesome. The bike is a perfect size, very comfortable. If you think a big oversized bike is better. No, it isn't. It has very easy to read displays. You can adjust the tension. I couldn't be happier. Oh, and the bigger is better bike, it's in the garage until we put it out with the garbage. The price is right. I highly recommend! 👍

No customer service available None of their customer service phone numbers work, their website is down, and nobody responds to emails. They had no problems taking my money when selling me an exercise bike but I can't get into contact with anybody to troubleshoot so that it will work. Please help!

I had an ordinary experience with… I had an ordinary experience with paradigmhw.com. The site is nothing special, but I was able to find what I was looking 4 and manage 2 order some items quickly and easily. The checkout procedue was meaninful and straightforward. I was a bit disappointed with the quallity of the products, but I gues it was avarage. For the prices they charge, I suppose I can say I had a good experiance. I wouldnt particularry recomend this store, if you're lookig for something special and high-quallity.