Great Exercise Bike The Exerpeutic 400XL Folding Recumbent Bike with Performance Monitor☆☆☆☆☆ The bike is great, and the customer service behind it is awesome. The bike is a perfect size, very comfortable. If you think a big oversized bike is better. No, it isn't. It has very easy to read displays. You can adjust the tension. I couldn't be happier. Oh, and the bigger is better bike, it's in the garage until we put it out with the garbage. The price is right. I highly recommend! 👍

BAD BAD BUSINESS The only reason I gave one star is bc you have to rate otherwise you can not post. This company sold me a treadmill that broke in a few months then wouldn’t answer my calls or texts. They reached out to me once (JohnV) I’m putting his name out there. He stated I needed to send pics and a receipt which I did 5 times and I still haven’t heard from them. I advise my family and friends to stay away from this company via web and or Fingerhut!!! BAD BUSINESS

After the initial computer shorted out… After the initial computer shorted out due to too long of a mounting screw, we needed to purchase a new computer. The website had computers but they were the wrong connections. Support was able to ship me out the correct computer and now the treadmill is working perfectly. Only four star because the original short was due to a design flaw that should have been covered.

Don't subscribe to their App! I bought a rowing machine in Feb 2023, the equipment is not bad. BUT Don't subscribe to their App. Their service is so bad! It doesn't exist. I needed help logging in to mycloudfitness app account; I have never gotten any response (since August). I decided to cancel my subscription; I sent multiple emails to several email accounts, never got any response (since August), and they still charging my account! Don't subscribe to their app.

Great customer service and rapid response to my request. When the item arrived the little wheel to extend the machine was missing. I called the company the following day and the gentleman on the phone was courteous and helpful during my report of the missing part. It arrived the vet next day. Great customer service and fast response to my request. The item is easy to put together and works wonders. This machine really helps relieve stress on your back. After only 15 minutes of use I got up and felt the relief on my lower back. I highly recommend this machine to anyone with back pain. It beats being upside down like a bat.