Paradigm Health & Wellness

1189 S Jellick Ave, 91748, City of Industry, United States
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3.50
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

0.00%

1

30.00%
About Paradigm Health & Wellness

Paradigm Health & Wellness is a leading supplier to the Fitness, Health, and Wellness industry. The company is headquartered in the United States in Southern California. Our commitment is to continuously bring to the market, new and innovative products that pro-actively address the needs and wants of today’s and tomorrow’s consumers. We have been trusted by world renowned brands in the health and fitness industry to develop unique products under their brand names. Our products in all brands have proven results as testified by our consumers. We also guarantee our products and stand ready to serve customers through customer support. Your holistic well-being is what we strive for everyday through our Paradigm H&W products.

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Satisfied customer
GB

I contacted customer service because… I contacted customer service because the display on the treadmill did not show the distance I was walking. They responded the same day with a YouTube video for a fix. The fix did not work and I contacted customer service again, including a picture of the set-up. They responded the next business day saying I needed a new sensor. The sensor arrived within 3-4 business days and resolved the issue.

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John Fusaro
GB

Excellent customer service I recently purchased an Exerpeutic stationary bike to rehab a knee post surgery. The bike was working great but then a mechanical problem occurred. I contacted Paradigm customer service and received a quick response. The rep that I was working with helped to try and troubleshoot the problem which took several emails. Each time he replied quickly. The rep showed a great deal of patience and willingness to help. He was very courteous and professional and we got the problem solved to my satisfaction. I would buy from this company again.

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Byron Lam
GB

Great customer service and rapid response to my request. When the item arrived the little wheel to extend the machine was missing. I called the company the following day and the gentleman on the phone was courteous and helpful during my report of the missing part. It arrived the vet next day. Great customer service and fast response to my request. The item is easy to put together and works wonders. This machine really helps relieve stress on your back. After only 15 minutes of use I got up and felt the relief on my lower back. I highly recommend this machine to anyone with back pain. It beats being upside down like a bat.

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Dan
GB

No customer service available None of their customer service phone numbers work, their website is down, and nobody responds to emails. They had no problems taking my money when selling me an exercise bike but I can't get into contact with anybody to troubleshoot so that it will work. Please help!

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gary marshall
GB

no one knows how to pic up a… no one knows how to pic up a phone!!!!!!!!!!!!!!!!!!!!!!!!! customer service doesn't happen at all. YOUR CUSTOMER SERVICE IS A JOKE!!!!!!

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