Dan
GBNo customer service available None of their customer service phone numbers work, their website is down, and nobody responds to emails. They had no problems taking my money when selling me an exercise bike but I can't get into contact with anybody to troubleshoot so that it will work. Please help!
gary marshall
GBno one knows how to pic up a… no one knows how to pic up a phone!!!!!!!!!!!!!!!!!!!!!!!!! customer service doesn't happen at all. YOUR CUSTOMER SERVICE IS A JOKE!!!!!!
Jake G
GBQuick response, accurate part selection After scouring Amazon and the Web for a specific part for my very old ProGear Cross Trainer, I noticed the sticker with a support phone number on the frame. I was directed to an email, and the part was quoted, billed via PayPal and shipped reasonably fast. Very satisfied that I did not have to recycle my old machine, which has lots of life left!
EWB
GBPlaced an order with NO SHOW! Placed an order, credit card was charged and now I’ve been ghosted with no product shipped and a defunct website. When I call the phone there are no answers or straight busy signals.
Satisfied customer
GBI contacted customer service because… I contacted customer service because the display on the treadmill did not show the distance I was walking. They responded the same day with a YouTube video for a fix. The fix did not work and I contacted customer service again, including a picture of the set-up. They responded the next business day saying I needed a new sensor. The sensor arrived within 3-4 business days and resolved the issue.