I had an ordinary experience with… I had an ordinary experience with paradigmhw.com. The site is nothing special, but I was able to find what I was looking 4 and manage 2 order some items quickly and easily. The checkout procedue was meaninful and straightforward. I was a bit disappointed with the quallity of the products, but I gues it was avarage. For the prices they charge, I suppose I can say I had a good experiance. I wouldnt particularry recomend this store, if you're lookig for something special and high-quallity.

Great Exercise Bike The Exerpeutic 400XL Folding Recumbent Bike with Performance Monitor☆☆☆☆☆ The bike is great, and the customer service behind it is awesome. The bike is a perfect size, very comfortable. If you think a big oversized bike is better. No, it isn't. It has very easy to read displays. You can adjust the tension. I couldn't be happier. Oh, and the bigger is better bike, it's in the garage until we put it out with the garbage. The price is right. I highly recommend! 👍

The customer service is nonexistent The customer service is nonexistent. I purchased a stationary bike from them. And some time later the bike broke. I diagnosed the issue and it was the tension belt that broke. So I contacted them via their online contact form, then it was a few back and force requesting extra information etc. And then the communication just stalled. No one would reply me! And I was asking a really simple questions: how to order a replacement belt and where to find instructions on how to replace it. Now I'm stuck with the a huge piece of metal, the bike, that I'm going to send to junk because they failed to help me get that tiny piece of rubber, the belt! Unbelievable. DO NOT BY from them!

successful alterations to exercise bike In setting up a home gym we purchased a Paradigm Exerpeutic Magnetic Upright Exercise Bike with Heart Pulse Sensors. Love it! But we didn't realize that exercise bikes can come with seat handlebars and back support. Since we love the exercise bike we wanted to keep it and just add the seat handlebars. Luckily I had the opportunity to work with one of Paradigm's customer care folks who helped me work out the purchase of the parts needed. I was refused such parts by other sources so I was delighted. The parts fit well making the exercise bike more comfortable to use. (We were aware that such alterations negated the warranty on the bike.)

Don't subscribe to their App! I bought a rowing machine in Feb 2023, the equipment is not bad. BUT Don't subscribe to their App. Their service is so bad! It doesn't exist. I needed help logging in to mycloudfitness app account; I have never gotten any response (since August). I decided to cancel my subscription; I sent multiple emails to several email accounts, never got any response (since August), and they still charging my account! Don't subscribe to their app.