Karina Guseva
IEBilled USD $98.98 for Domestika Plus… Billed USD $98.98 for Domestika Plus without my consent I did 2 delightful art courses, but then found I had been subscribed to Domestika Plus without my permission and billed USD 98.98 on my credit card Customer service is non-existent. Beware! Keep a close eye on your credit card. Dodgy business practice!
customer
GBUnauthorised payment taken by Domestika The domestika courses are just about ok and under a £10 they are quite good value.BUT...I've just had £90 taken out of my account that I did not authorise.This was for PLUS a yearly subscription that I also definitely did not ask for.Like lots of large companies it is impossible to contact them directly.Very frustrating. I won't be using them again
Emily Kelly
IEBunch of Scammers I wish I could give zero stars for this SCAM, you buy one course from them, and without your consent or authorisation they charge you for a Plus subscription with them, they will not inform you that you are part of some Plus account and they will not tell you when the "free" trial will end. You will only find out once 91 euro is taken out of your account, and that is when they will reply to all your messages with an automated response, the humans behind this company are hiding away delighted with their scam. I will let EVERYONE know what a scam this is! For anyone in a similar situation, look at the Facebook group Domestika Scam and you may find some help in your situation.
Heather Moran
GBBe careful! They charged me for an annual account without me signing up! I have requested a refund. I am sad about that because I have enjoyed the courses I have had.
Katherine Trnka Turpin
GBCheck your cart before checking out at Domestika… I purchased a $7.99 course on Domestika on January 23, 2024. On February 23, 2024, I was billed for a 1-year subscription ($93.99). I was not told this was a 30-day trial, and I do not want the subscription. There is no way to get ahold of customer service; I tried emailing and it was returned, and the number I called directed me to email. Terrible customer service experience. BEWARE!! 4.16.24 follow up: I wrote a letter to Domestika's CEO explaining what happened and requesting a refund. Today, I received an email that said they'd decided to make an exception and refund my money. Updated my rating, but I will not buy from Domestika again. Not worth the headache.