Great Service Been buying from them for awhile, even though I order from Canada my stuff arrives fast and in great condition.

Subscriptions never signed up for Automatic subscriptions never signed up for, shipping takes forever and you pay a small premium for insured delivery (automatically added if you don't opt-out). This company is sneaky, although I've gotten what I ordered, but not in a very timely fashion. Doesn't inspire much confidence.

ordered product received & had WRONG…inaccurate ingredients listed on their website ?? ordered product received & had WRONG INGREDIENTS ON THEIR WEBSITE & expected me to pay for return shipping !!!!!!!!!!!!!!!!!

Wow, defective products and negative customer service Wow, do not purchase from this webstore, I just did and regretted it immensely. I got some supplements that were available elsewhere anyways on this site, and when the products arrived, their SEAL WAS BROKEN. Fine, annoying, but it can be remediated, just send me ones that had not been tempered with - then when I emailed their customer support, their snarky support staff kept blaming everyone and saying that the products are SAFE to take even with the SEAL BROKEN! And they urged me to take the products with the broken seal. I can understand trying to save a few bucks, but trying to get someone to risk their lives with potentially tempered with products to save themselves from sending out a new product? That is a new low. I wish I had seen how low the reviews were on this site before purchasing, because now I understand why. And when I told them that I wasn't ok with that, they then referred me to their "director" of operations, who kept the snark up and told me quote, "they provide great customer service" and in bold letters, THEY DON'T MAKE THE PRODUCTS, so it's not their problem to fix, yeah lady, I don't care who makes the products, I paid you money, you send me defective products, so now make it right. They then made me jump through hoop after hoop, I would have given up on dealing with them had they not made me so mad that such a fundamental product defectiveness issue, they couldn't just be a good company and do the right thing, they had to get all nasty. Anyways, won't be buying from them ever again, and I advise you not to either.

Goods finally arrived, but poor customer service Ordered some stuff from States for delivery to UK - it eventually arrived after a long time. My email enquiries went unanswered. Looked at delivery small print, which stated there would be no refund if the goods didn't turn up. With future orders, I will pay the extra for insurance. I think you can trust this company, but they need to get their act together with customer service.