JH
GBWhat changed? Buy Somewhere Else.... I have been buying from Revelation Health for years without problems. However, today was very different. I ordered a product. After the order, I noticed that I had a subscription to another product that I didn't remember starting. I cancelled the subscription. Then I got a credit card alert from my bank that a Revelation Health transaction was declined. I called the bank and the bank said that it was denied on the merchant's end. That didn't make sense to me. I tried to call Revelation Health at 830AM EST, but they weren't open yet. I emailed them instead. Then I got what I consider to be a very "not nice" email back from them. The email claimed that I was in the "practice" of starting and cancelling subscriptions. Just to be clear, this is not my "practice." They gave me some history regarding my purchases and subscriptions. I can see how they might think that I was doing that. However, it would have been better customer service to actually contact me and discuss the issue, rather then just arbitrarily cancelling my order with no contact or explanation, leaving me to sort through the problem with my bank in complete confusion. I'm not sure what has changed at Revelation Health, but at this point it seems like it might be a good idea to find other places to buy supplements. I recommend that you stay away from this business until they change the way they handle relationships with long time clients. Their reply confirms my review. Buyer beware.
Richard
GBGoods finally arrived, but poor customer service Ordered some stuff from States for delivery to UK - it eventually arrived after a long time. My email enquiries went unanswered. Looked at delivery small print, which stated there would be no refund if the goods didn't turn up. With future orders, I will pay the extra for insurance. I think you can trust this company, but they need to get their act together with customer service.