Bought the Wouxun UV9PX and am very happy Bought the Wouxun UV9PX and am very happy with it. In addition to being an excellent radio, it's even better because it was programmed. Learning how to use it, I accidently changed a setting that stopped the auto scan... it was my fault. I sent Mark an email around 9 o'clock on a Friday night to seek help. He actually answered within 10 minutes and got me going again. I definitely recommend BetterSafeRadio!

Pleased with the whole operation Received the two Wouxun UV9GX with accessories in about three weeks from ordering. Considering these had to be programmed, burned-in, and tested, I think that is a fair amount of time. The packaging was suitable to protect them, and the batteries were charged to about 80% or so. Ready to go right out of the box. The manual is two printed pages, front and back, and adequate to get going. If anything could be improved, I would encourage a more robust manual, and maybe a quick example or two: Tuning in a NOAA weather station; tuning in an Aircraft band (using one of the regional ARTCC freqs). Setting up to scan a specific bank. Mostly for novice "get started" type stuff.

I had the pleasure of experiencing… I had the pleasure of experiencing exceptional service from BetterSafeRadio. After I made an error with my order, Mark quickly addressed the issue with efficiency and professionalism. Not only did he fix my mistake quickly, he went above and beyond my satisfaction. Mark’s dedication to providing top notch customer service truly sets BetterSafeRadio apart. I am excited to receive my KG-UV9G Pro and I look forward to doing business with BetterSafeRadio in the future.

1st purchase from BSR, and won't be my last. From the questions I asked prior to purchasing, to status reports along the way, Mark was always very responsive to my inquiries. The product arrived when I was expecting it and was in great condition. I couldn't be happier with the Wouxun UV9PX radio. Great build quality, pre-loaded with useful frequencies, it sounds terrific, and I'm easily hitting my favorite repeater 13 miles away. That's while using the stock antenna. I highly recommend purchasing from BetterSafeRadio.com

I ordered a Wouxun KG-UV9PX HAM from… I ordered a Wouxun KG-UV9PX HAM from BSR. It arrived well packaged and in excellent shape. I was able to use CHIRP and my FTDI USB to Serial cable to load in local repeaters. I had a technical question for Mark at 10:00A this morning and he responded by 1:00P with the correct answer. That's just great service. The HT is easy to use. It is full quieting into local repeaters. I was able to make a 2M simplex contact 30 miles away with a station running 50W and an antenna up 40'. Pretty impressive. BSR is not Amazon. That's a good thing in my book. Pay attention to the product specific lead times on the BSR web site before you order and you won't be disappointed.