Responsive team, very helpful Great team. I had some issues with a Bitaxe sheath I purchased. They patiently tried to address the problem, and once it was apparent a replacement was needed, they promptly shipped it off. This all happened over 2 days. No BS, they fixed the problem. I’ll buy from them again.

I highly recommend! Well, the gekko miner came as promised. But the customer support was incredible. I’m very new to mining and needed a lot of guidance. The Altair admin made sure my miner was working and spent as much time with me as needed to get it operating. I really appreciate companies that care about their customer’s experience and this is evident with Altair! I highly recommend!

Great experience! Great website, great product (Bitaxe miner), fast shipping, & great setup guide - was very easy to get up and running for someone who has no experience with BTC mining! All around, I'm impressed - keep up the great work!

The device worked out of the box The device worked out of the box. Setup instructions were easy to follow. There was some discrepancy in the screenshot from the actual UI when setting up wifi etc. but I forgot the specifics. I was a bit confused about the “extender/repeater” config options presented. Disabled them. But yeah it all works great. Also, the order processing and shipping was so fast !!

Highly recommended Their online support team was awesome! Very knowledgeable, and took the time to do some out the nor research for me when I needed some specific measurements. High recommended and I haven't even installed the control board and fw yet. I'm sure that will blow my socks off too.