Excellent communication Excellent communication! I was kept up-to-date on the status of my order. My part was shipped out quickly and arrived with a couple of days. Installation was a snap. I highly recommend GRP!

I couldn't be happier I couldn't be happier. The price, availability of the OEM part and crazy fast shipping couldn't be any better. My Maytag microwave is just as new. Thanks GRP !

Great Service The website was easy to navigate. So easy to find and order the part I needed. Delivery was super quick! Hopefully I don't break another refrigerator door shelf retainer bar, but if I do, I know exactly where to go to order one.

Need better packaging for shipment Bought as a spare to replace aftermarket igniter that won't last long; got only 5 weeks use from last aftermarket igniter bought as a pair due to price. Haven't installed this OEM igniter, yet, but hoping it'll last several years when it's installed, eventually. Shipped in large box with lots of bubble-wrap, but igniter was on bottom of box with NO bubble-wrap or padding of any type under it, making it very susceptible to damage via shipper bumping, bouncing, etc. Disappointing packaging makes me wonder if the item will work when it does install? Not physically broken, it appears, but it can'g be good subjecting item to shock while shipping. Hoping it'll be fine when I need it?!

Enjoyed ordering from the website. Ordering the part was easy since I had the part number but I appreciated that the website had a photo to confirm that everything was correct. The parts arrived quickly and were a perfect fit.