Great Prices and Great Service Rarely has an online purchase gone so well. First Raion Group had the best price for the replacement batteries for my Cyberpower Back Up Power supply -- by far. About 33% less than the next lowest price out there. Cyberpower charges $104 for the replacement batteries; Raion Group just $30. The ordering process was smooth. And much to my pleasant surprise, the package arrived two days later as promised. Cudos to them!

Inadequate Packaging Packaging for shipment was grossly inadequate and customer service, while polite, was unwilling or unable to resolve the issue of damaged goods to my satisfaction. Return policy was overly restrictive and led me to return items and shop elsewhere. To clarify... I ordered 3 set of batteries: The first package was missing a battery (which was readily sent to me... off to a good start!). The second package was fine. The third package did not survive shipping, and had been "reassembled" by USPS. The shorted terminals happened in transit, long before I even even thought about installing them. I noticed it when I went to prep everything to do the work. We had an extensive thread of emails about this and where never able to come to a satisfactory conclusion.

What's not to love... I was so impressed with the pricing on batteries for my parmac 12v solar hot wire. I stumbled onto Raion Group website looking for abetter price than Parmac and was so surprised. The batteries arrived in 3 days and work perfectly. Great product, great prices and fast shipping equal a company I will purchase from again.

-:¦:-•:*'""*:•.-:¦:-• * OUTSTANDING! * •-:¦:-•:*'''''*:•-:¦:- A friend of over two decades gifted me a Stanley J309 portable jump starter it didn't work and needed a battery. Thank you so much for a reasonably priced internal battery replacement. Like magic, it is now working as it should. BAM! ¤º°`°º‹(•¿•)›º°`°º¤

Replacement Batts Good Experience Did online search for replacement batts for my Liftmaster battery backup unit (Model 475LM). Found YouTube by Raion Group showing how to replace the batts alongside their advertisement. Liked the video and larger voltage of Raion batts. Ordered from Raion website with no complications, liked I could pay with Amazon pay, fair price, batts arrived by UPS within 2 or 3 days. Batts fit my unit perfectly, just as described in Raion video. Hope the batts last.