Excellent customer service Very responsive and positive outcome from contacting customer service. Their delivery algorythm routed my order thought the UK for a deliver to Ireland so I ended up with a €70 bill for customs charges. Within five minutes of contacting them they apologised and paid the bill themselves and I received the order a couple of days later. It's too early to review the Ayo product as only using it a few days.

I am now on my 3rd pair of glasses I am now on my 3rd pair of glasses from AYO. It's been a great experience in general (mostly just issues with the app) and the glasses really help when the days get shorter. Every time I have had to reach out to their support team I get a response within 24 hours and from someone who knows what they are talking about. I always get my issues resolved and quickly.

Love my AYO glasses Love my AYO glasses. Wearing them has made a huge difference to my mood, sleep cycle and overall well-being. Two years into my purchase I had a small hiccup and contacted the company. Alex (Co-Founder and chief Commercial Officer) went above and beyond with the most amazing customer service I have ever received. A fabulous product and a company with integrity who truly care about service and quality products. Having my AYO glasses is a priority for me.

Excellent customer service I have delayed sleep phase syndrome and am using my glasses to move my schedule up with my sleep doctor’s advice. AYO quickly replaced my new pair of glasses when I had some issues. They are very responsive to my questions with how to use the app and the emails about sleep are very useful.

Exceptional service and support The service received from AYO was exceptional. I purchased my AYO as a friend had told me it would help with jet lag and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare. I also received personalised recommendations tailored to my itinerary.