Ian Barry
IEExcellent customer service Very responsive and positive outcome from contacting customer service. Their delivery algorythm routed my order thought the UK for a deliver to Ireland so I ended up with a €70 bill for customs charges. Within five minutes of contacting them they apologised and paid the bill themselves and I received the order a couple of days later. It's too early to review the Ayo product as only using it a few days.
Egor
GEGreat Product and Excellent Customer Support This was my first time ordering something from abroad. I made a mistake in the process and as a result, the shipment got stuck in customs in a place where I could not receive it. At one point I thought it would be lost. But AYO support member Alex really engaged with the issue and helped negotiate with the shipping company to organize return shipment. AYO even covered the additional costs incurred. Then they sent me another unit and it is awesome! The glasses look super slick and the brightness is comfortable. I'm a big sleep science nerd and have wanted one of these for a long time, since I know the importance of getting bright light in your eyes in the morning for supporting the natural sleep-wake cycle. Been using it for a few days and already notice feeling more alert after waking up and more sleepy at night. Would recommend to anyone! It’s probably the best in its category currently!
Patrick
GBNew product AYO+ Very refreshing to have Alex Dimitrov reach out and contact me via email with more details on the AYO+ product. Customer support is lacking these days and Alex and his company are making a difference. Thank you!
kelly harrington
GBCustomer Service Redeems Reputation Sale went through after it had been… Sale went through after it had been cancelled a week prior, which was aggravating… However, reimbursement is forthcoming and customer service was quickly on it, so that raised a 1⭐️ rating to a 3⭐️⭐️⭐️
Jovana
EEMarketing is great Marketing is great, and your research on the page. in real life, i have used it for 2 months consecutively (religiously) and i have not noticed a difference. Very expensive device...