Customer Service Redeems Reputation Sale went through after it had been… Sale went through after it had been cancelled a week prior, which was aggravating… However, reimbursement is forthcoming and customer service was quickly on it, so that raised a 1⭐️ rating to a 3⭐️⭐️⭐️

I am now on my 3rd pair of glasses I am now on my 3rd pair of glasses from AYO. It's been a great experience in general (mostly just issues with the app) and the glasses really help when the days get shorter. Every time I have had to reach out to their support team I get a response within 24 hours and from someone who knows what they are talking about. I always get my issues resolved and quickly.

Love my AYO glasses Love my AYO glasses. Wearing them has made a huge difference to my mood, sleep cycle and overall well-being. Two years into my purchase I had a small hiccup and contacted the company. Alex (Co-Founder and chief Commercial Officer) went above and beyond with the most amazing customer service I have ever received. A fabulous product and a company with integrity who truly care about service and quality products. Having my AYO glasses is a priority for me.

Exceptional service and support The service received from AYO was exceptional. I purchased my AYO as a friend had told me it would help with jet lag and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare. I also received personalised recommendations tailored to my itinerary.

Still no Android app Too early to notice potential therapeutic benefits. However there is no app for Android; the app feature was thr selling point over the competitor. If it actually launches, I'll update my rating. Arms on glasses are a bit too long for me so the glasses slip down easily, but I do have a small head so they probably fit most adults fine