I had ordered a small wireless foldable… I had ordered a small wireless foldable fan off of Amazon. Within a few weeks the fan broke. I contacted primevolve customer support. They responded very quickly. I was emailing with Nora Chau. She responded back fast and was pleasant to communicate with. I had send some proof such as photos that fan broken. I was given a refund of 40% or have a new fan shipped. I chose the the new fan. I didn't have to return the old one. Was notified when the fan had been sent out. Overall this was one of my better experiences dealing with a company. Plus the I love the fan, great for my apartment.

Great gifts Great gifts, beautiful packaging, very good price. Shipping was quick and seems to be a wonderful product. Thank you for such a smooth transaction.

What a deal! Website was easy to navigate. The price on the beautiful box of candles was great! The little tins are really pretty and the scents are varied and smell so nice. I’m already on my third tin. The delivery time was quicker than anticipated. I’ll be checking this website for more great deals. Thank you!

the Heater worked exactly two weeks and… the Heater worked exactly two weeks and stopped dead and hasn't worked since! I have tried everything an no success getting it working. I have tried to reach the company several times and without being able to reach anyone.I need to return this item for replacement ASAP!

Deliver was promt and on time but the… Deliver was promt and on time but the heater was defective. It only worked for 1 day and the front didn't glow as the pictured. I've been contacting this company since the 19th to request a refund for the device I can no longer use. The emails are being returned and no one has responded to the inquiry that I submitted. Very dissatisfied with the outcome.