Excellent product Gravastar is excellent with communication, the product looks, feels and performs on a premium level. My only gripe is the logistics area needs to be improved upon, it took exactly 3 weeks to (finally) get the product to me, when I know orders from overseas can easily be delivered here within 7 working days.

A fan of Gravastar Just got my M1 battle worn mouse and 4K dongle plus the mouse pad and I have to say it did take a while to get it but there is an old saying ( Good thangs come to those who wait ) l realize sometimes we humans can get a little impatient when something amazing and will thought out and beautifully handcrafted comes along and we the people jump on said handcrafted item such as the M1 battle worn gaming mouse . The overall products and pain staking craftsmanship that goes into these gadgets is what makes Gravastar unique. I know I can only speak for myself I haven’t been disappointed with the Bluetooth speaker the ear buds and now this gaming mouse. I guest in a roundabout way I do want to apologize for being a little impatient with getting my gaming mouse. With that said I know I will enjoy the products that I purchase from Gravastar they will serve me for a long time . Again I appreciate what you guys do for us your customers.

Great product, great service I waited for more than 2 weeks before writing to test the Mercury M1 Pro to the fullest, and my satisfaction is at its peak. The precision is superb, and the design is incredibly original. It has excellent autonomy and recharges very quickly. However, be aware that the photos of the mouse may make it appear whiter than it actually is, but it still remains very beautiful. Also, it is possible that it may not fit every hand size; if you have large hands like a lumberjack, the mouse may seem too small, but if you have small or medium-sized hands, it will be perfect or won't take long to get used to. The efficiency of the customer service is like Italy to cuisine, truly high quality. They are quick to respond and very caring. I highly recommend their products!

I ordered a mouse on March 29th I ordered a mouse on March 29th. In connection with my order, I entered the wrong email. I contacted Gravastar the same day. Today is March 13th. I haven't heard anything from them and still haven't received my mouse. I have contacted them via email and their Instagram, but still no response. Overall, extremely poor service, and I would not recommend anyone to shop with them. Terrible company, and most likely a terrible mouse that I really regret buying. The joy of purchasing is no longer there. Terrible company.

This Company Is Awesome So my first package went missing at no fault of the company but despite this they offered me a replacement which is awesome of them. Amazing customer service and amazing product. The item is very high quality and looks awesome, I'm very likely to buy from these guys again.