No internet No problem Past weekend no internet but Hey Abby customer support got me through with no adverse conditions. Support team answered every query, NEVER felt alone. This system has given me great results in the past and I expect nothing less looking ahead. Best purchase ever!

They provide excellent support They provide very good support, with the subscription. My first plant got off to a rocky start, but they kept up with my questions, examined my pictures and provided timely and helpful advice.

This is by far the best service and the… This is by far the best service and the units are incredible. I have two units and plan on getting a black unit just waiting for them to drop and drop in price maybe Black Friday. There Abby team and service is amazing the discord is filled with incredible people and helpful people. I recommend this to everyone.

Box stopped working Box stopped working. Very expensive Plant died. Although the company shipped the malfunctioning part, there was no urgency with shipping. Took over 10 days. Company was aware of the issue and never reached out. Allowed me to waste hours troubleshooting for 2 and a half weeks before realizing it was malfunctioning due to leap year. Refused to offer compensation when requested. I was willing to accept accessory packs as a way to make it right. I thought they would have complied considering it cost me a $4,000 harvest. I grow for legal medicinal purposes, not recreation. It is effecting my health and pocket book. If hey abby reaches out and makes it right, I will update my review. Until then I am sharing my story in ambassador comments, social media, and anywhere else I can. ***Update-Took 3 hrs to replace the motherboard due to my neuropathy. Inside cabinet cheap plastic pieces that hold screws were broken off. Now the unit is blinking red. Won't drain. Had to manually remove water. I did reach out hey abby. You still have not helped. I requested you pick up the unit and replace it. It's obviously a malfunctioning unit.***

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