Tomas
SEAnnoying security layers + no multi live view Why does companies add security that I dont ask for? Now you need some wierd code to view the cameras in the browser which doesn't work and is super annoying. I just bought three of them and now they're useless. Please let me decide my own security level. Also, in the preview pane you can only view one live stream at the time. I really thought these cameras could beat Wyze, but apparently not.
Carl
GBGreat alternative to Ring video doorbell The video doorbell is working well and no need for paid subscription to have access to video recordings. The device was shipped quickly. Installation was easy and the app works well. This video doorbell replaced our old Ring video doorbell after their recent egregious subscription price increase.
Tamas Ricz
GBAftercare? What is it? The camera I bought stopped working due sudden death of the battery, after 13mth of the installation. A little bit disappointed as it isn't advertised as "disposabe". But the customer service made it clear that's not their business after the warranty period. Expecting some goodwill maybe was naive. But expecting some spare parts or other paid soulution wasn't unrealistic I guess. But it seems their customer care ends at the day of purchase :(
Colin Nelson
GBDisappointing Battery Life I have had the Eufy E40 outdoor camera for 17 months. In terms of performance and battery life it has been really good until a couple of weeks back when the battery started losing 50% of power within 2 days of being fully charged. These batteries are non replaceable and the warranty is 12 months, so nothing to be done other than buy a replacement. I am disappointed that this product, like so many nowadays, almost seems to have a built in obsolescence. I think I will look elsewhere for a replacement, hopefully with a longer warranty.
MS.S
GBThank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service