eufy by Anker

image
3.85
Based on 20 Reviews

5

45.00%

4

25.00%

3

15.00%

2

0.00%

1

15.00%
About eufy by Anker

eufy is part of Anker Innovations, one of the leading and most trusted consumer electronics brands in America. eufy’s motto of “Smart Home Simplified” is what drives us to build easy-to-use smart home devices and appliances that are designed to enhance your life. The RoboVac series—one of eufy’s first and most loved product series—was designed and refined solely by the eufy team. Throughout the years, we have analyzed thousands of reviews, and applied knowledge from real-world experience to perfect RoboVac, making it the most advanced and effective robotic vacuums in the industry...

Tags

You need to Login first to submit your review.

image
Customer
GB

Defective S330 eufyCams I purchased several S330 eufyCams in October 2022. These have a solar panel built in and are designed to be used outdoors. The connect to the Eufy hub via WiFi. The theory is the sun charges the unit so you never have to. Fast forward 18 months and the solar panel has stopped working (the camera itself still functions). To be clear, I live in England - the unit was not subject to harsh conditions, chemicals or anything that would cause premature failure. Eufy support have refused to replace the defective unit citing expired warranty period. In other words, Eufy think a lifespan of 18 months is acceptable for a £450 security camera. -- UPDATE Eufy customer support have reversed their decision and have now agreed to replace the defective camera. Not clear if this was in response to my email to their UK General Manager. Unfortunate initial response, but I guess all's well that ends well.

image
Rob Allen
GB

The only reason I'm giving it 5 stars… The only reason I'm giving it 5 stars is that it's free to use, no hidden or ever increasing costs. My Ring doorbell was probably slightly better than this eufy one, but there's no chance I was going to let them charge me double the yearly fee in only 2 years. The camera is quite sharp with vivid colours in the day but it lacks in quality when the sun is going down and it's almost dark. Sound quality is awful too. It'll do the job though and was good value for money.

image
Simone Kapraun
DE

Its important to know Its important to know, that at first you have to start with the set up on the telephone before doing the cameras. Also I could not find anything about the coverage (range) of the camera. At first I have placed the camera to fare away of the garage door and the alarm did not activate.

image
Michael McDonagh
GB

Easy Set Up Despatch was delayed due to the goods being in 2 different locations. Customer service expedited things for me and the items arrived quickly and separately. I ordered a base unit, door bell and 360 degree camera. Full installation took me about 90 minutes and did not require any special tools. I have since added an additional 360 degree camera without any issues. Great product with super clear pictures.

image
Thomas Mackenzie
GB

Such a waste of money doesn't seem to… Such a waste of money doesn't seem to hover anything up not sure what's up with it, changd my review as the company went above and beyond to refund me which I've never experienced from any other company, even checked in to make sure I have received it... so yeah well done

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow