Great customer service from purchase to… Great customer service from purchase to aftercare. Eufy responded quickly to queries raised. Even though the Homebase was out of stock when ordered in a bundle I was updated often with delivery. The E340 series is a great system to have. Having separate storage which does not cost extra was what won Eufy over for me.

Overall Wi-Fi Eufy Cam 3 system with 4G… Overall Wi-Fi Eufy Cam 3 system with 4G camera's works well. Where the company fails miserably is when the camera goes bad and does not work. I had the system for 14 months. Camera went bad, their guarantee is for 1yr. Once a camera goes bad you have to purchase a new one for $179, after paying $476 for control and 2 cameras. Depending on how long the second camera lasts will determine if the Wi-Fi system is worth the purchase. If I had to start over again it would have paid to wire the systems given that the camera batteries do not last long. Eufy also does not fix camera and replacements are full costs. One would think a customer discount would be in order.

Disappointing Battery Life I have had the Eufy E40 outdoor camera for 17 months. In terms of performance and battery life it has been really good until a couple of weeks back when the battery started losing 50% of power within 2 days of being fully charged. These batteries are non replaceable and the warranty is 12 months, so nothing to be done other than buy a replacement. I am disappointed that this product, like so many nowadays, almost seems to have a built in obsolescence. I think I will look elsewhere for a replacement, hopefully with a longer warranty.

Great value and great camera With a £40 discount the price was too good to miss. Camera arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was simplicity itself. Installation of the camera and sloar panel was very straightforward. Been installed for a couple of weeks and working faultlessly. Picture resolution is clear and precise. Controls give good flexibility in the area covered. Will buy again.

Thank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service