Thank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service

Great alternative to Ring video doorbell The video doorbell is working well and no need for paid subscription to have access to video recordings. The device was shipped quickly. Installation was easy and the app works well. This video doorbell replaced our old Ring video doorbell after their recent egregious subscription price increase.

Beware of where you buy…… and who from Two problems experienced at the same time, eufy indoor camera malfunction and battery doorbell camera defect, both well within warranty. Eventually….. camera replaced once eufy realised it was purchased from them via eBay. However, doorbell purchased through third party supplier, again on eBay. I have been dealing with eufy over this since 1st March, lost count of emails and got nowhere apart from being offered VIP 25% discount to repurchase. However, eufy discounts available all the time so no big deal. Concept of no subscription good, kit looks good, easy to use when it works. However, like others, find devices are unreliable, warranty not fulfilled without clauses and customer services is shambolic. Buyer beware !

Overall Wi-Fi Eufy Cam 3 system with 4G… Overall Wi-Fi Eufy Cam 3 system with 4G camera's works well. Where the company fails miserably is when the camera goes bad and does not work. I had the system for 14 months. Camera went bad, their guarantee is for 1yr. Once a camera goes bad you have to purchase a new one for $179, after paying $476 for control and 2 cameras. Depending on how long the second camera lasts will determine if the Wi-Fi system is worth the purchase. If I had to start over again it would have paid to wire the systems given that the camera batteries do not last long. Eufy also does not fix camera and replacements are full costs. One would think a customer discount would be in order.

Easy Set Up Despatch was delayed due to the goods being in 2 different locations. Customer service expedited things for me and the items arrived quickly and separately. I ordered a base unit, door bell and 360 degree camera. Full installation took me about 90 minutes and did not require any special tools. I have since added an additional 360 degree camera without any issues. Great product with super clear pictures.