Beware of where you buy…… and who from Two problems experienced at the same time, eufy indoor camera malfunction and battery doorbell camera defect, both well within warranty. Eventually….. camera replaced once eufy realised it was purchased from them via eBay. However, doorbell purchased through third party supplier, again on eBay. I have been dealing with eufy over this since 1st March, lost count of emails and got nowhere apart from being offered VIP 25% discount to repurchase. However, eufy discounts available all the time so no big deal. Concept of no subscription good, kit looks good, easy to use when it works. However, like others, find devices are unreliable, warranty not fulfilled without clauses and customer services is shambolic. Buyer beware !

Great customer service from purchase to… Great customer service from purchase to aftercare. Eufy responded quickly to queries raised. Even though the Homebase was out of stock when ordered in a bundle I was updated often with delivery. The E340 series is a great system to have. Having separate storage which does not cost extra was what won Eufy over for me.

Thank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service

Good Company, Great Camera kit Easy on line purchase with fast delivery. The Camera kit arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was. Installation of the cameras were straightforward. Been installed for a couple of Months and working well Picture resolution is clear. App gives good choice of settings. I like how you can use wi-fi for the base station allowing you to place it between both cameras allowing for better wi-fi signal between the cameras and only picking up humans during daytime.

Annoying security layers + no multi live view Why does companies add security that I dont ask for? Now you need some wierd code to view the cameras in the browser which doesn't work and is super annoying. I just bought three of them and now they're useless. Please let me decide my own security level. Also, in the preview pane you can only view one live stream at the time. I really thought these cameras could beat Wyze, but apparently not.