Aftercare? What is it? The camera I bought stopped working due sudden death of the battery, after 13mth of the installation. A little bit disappointed as it isn't advertised as "disposabe". But the customer service made it clear that's not their business after the warranty period. Expecting some goodwill maybe was naive. But expecting some spare parts or other paid soulution wasn't unrealistic I guess. But it seems their customer care ends at the day of purchase :(

Good Company, Great Camera kit Easy on line purchase with fast delivery. The Camera kit arrived quickly and well packaged. Downloading the Eufy and app connecting to the WiFi was. Installation of the cameras were straightforward. Been installed for a couple of Months and working well Picture resolution is clear. App gives good choice of settings. I like how you can use wi-fi for the base station allowing you to place it between both cameras allowing for better wi-fi signal between the cameras and only picking up humans during daytime.

Disappointing Battery Life I have had the Eufy E40 outdoor camera for 17 months. In terms of performance and battery life it has been really good until a couple of weeks back when the battery started losing 50% of power within 2 days of being fully charged. These batteries are non replaceable and the warranty is 12 months, so nothing to be done other than buy a replacement. I am disappointed that this product, like so many nowadays, almost seems to have a built in obsolescence. I think I will look elsewhere for a replacement, hopefully with a longer warranty.

Thank you for fantastic customer service I had a great experience with this company. I had ordered a hybrid robovac which was too tall to fit underneath the furniture where I wanted it to clean also. I only realised this after unwrapping. I decided to return it to purchase a G40 robovac instead, which is less tall. Before I ordered the G40 I contacted customer service to return the hybrid, which was very easy and a full refund was issued promptly after receipt of the returned product. Very happy with that process. Meanwhile I have received the G40 robovac, which works a treat and exceeded my expectations. Thank you for fantastic customer service

The only reason I'm giving it 5 stars… The only reason I'm giving it 5 stars is that it's free to use, no hidden or ever increasing costs. My Ring doorbell was probably slightly better than this eufy one, but there's no chance I was going to let them charge me double the yearly fee in only 2 years. The camera is quite sharp with vivid colours in the day but it lacks in quality when the sun is going down and it's almost dark. Sound quality is awful too. It'll do the job though and was good value for money.