P. Yerkes
GBDon't choose cash! At the end of my transaction I chose the cash option. It only dispensed half the money. I asked a store employee for assistance and they said their store had no affiliation with Eco ATM and couldn't help. I called the number on the machine and asked to just Venmo me the remaining money owed. I was denied that and was told a paper check would be mailed. I have yet to receive the check and do not have my old phone. Very disappointed and feel like I was scammed in broad daylight. No help, no back up, no phone, no $.
customer
GBDon't forget to reset your phone beforehand!!! Overall a good experience. I also locked in my price the day before and good thing I did bc they were offering me a much lower price a couple of days later. So don't forget to do that just in case. Also don't forget to reset your phone.
Terri Michaud
GBTutorial was excellent Tutorial was excellent. Easy to go through the process. I have shared the experience with several people already. Awesome system.
Sarah Metcalf-Fortner
GBTried EcoATM and it was terrible… Tried EcoATM and it was a terrible experience. We went to 4 different kiosks in our city and none of them were working properly. They were either out-of-order or didn't have the right cable to connect or cables were broken. Called customer service and they said they'd send a report. Had to go elsewhere to sell my device and I got a better price.
customer
GBEverything was made easy Everything was made easy. The only reason it wasn't five stars is because I do feel a phone like the one I turned in should've been worth just a little more. But the experience was definitely made for anyone to be able to follow