Don't even bother if you're like 70% of the world. I ordered their insta360 flow smartphone stabilizer for my android phone. I didn't get some of the best features, just because I didn't use an apple product. I wasn't informed, even when i asked their customer service before purchase.

Insta360 great customer service!!! My girlfriend bought me an Insta360 X3 for my birthday. Unfortunately the one I received had a damaged thumb screw. It took a week to investigate the issue and but Insta360 did their best to make sure they meet my expectations. They immediately send me a new one. That is what I call good customer service!

One of the most worse Customer Service One of the most worse Customer Service, oh wait, they don't even have one, since no one has ever answered me, via Facebook, Instagram, Email, Website Chat or phone. It's like the company is no existent or care at all about customers or sale then. I was going to purchase few products but now any more.

Be careful everyone with their… Be careful everyone with their motorcycle bundle it breaks off and they tell you it’s not their product…..she fully accused me of having a garbage product that broke off I have the original box but no recipe so they think I want something for free….

Insta 360 X3 Insta 360 X3 Great camera and the app is easy to use. Stitching for the 360 is usually very good just be mindful how you mount the camera for best results. I've used for motorcycling, mountain biking, skiing and general holiday stuff Bad experiences: Do not use underwater without a specific case it is not waterproof. I used mine for the 1st time on holiday in a swimming pool less than 1.2m deep and now it's not working. The battery and USB has an orange bar which must not be visible to ensure it is closed properly. Checked this before using and the water did get inside. I now need to submit a warranty claim which means sending off to Hong Kong which is annoying. I'll now be without the camera for several weeks. I'll feedback how this process works and I'd like to expect a replacement given its advertised as waterproof. Please buy a waterproof case if you plan to use in water!!!