SO glad I bought this camera! I nearly didn't buy this after seeing some of the reviews, but I am SO happy I chose to go for it anyway! I took the 360 snowboarding and got the most amazing videos and pictures! The app was easy to use and not at all clunky, the mounts were simple to set up and easy to use too. I have been using my 360 for content videos for my training, hikes and my friend who has an influencer doggo! If you want great quality shots that literally make it so you don't miss a thing no matter what you are doing then get this camera! The invisible stick is the best accessory ever too, it makes your shots look like someone else is filming you! As you can tell, I am very happy with this product!

One of the most worse Customer Service One of the most worse Customer Service, oh wait, they don't even have one, since no one has ever answered me, via Facebook, Instagram, Email, Website Chat or phone. It's like the company is no existent or care at all about customers or sale then. I was going to purchase few products but now any more.

Could be great, but so fragile it is useless I got an insta360 X3 and did read that the lenses could be an issue. So got some lens guards; absolute useless junk. A) they scratch so easily is is mind boggeling, just putting them down will scratch them, making them basically a bad single use product at 30 buck B) if you by some miracle do avoid scratching the lens guard, they will fog up - again making the lens guard useless. So I gave up and use the camera without the lens guard. Second use the lenses got scratch, not by abuse by simple use for something I have use a GoPro for years without ever getting a scratch

People that moan are d1cks I bought an x3 360 one year ago. Great camera, robust and provides fantastic footage for editing. The protruding lenses are susceptible to damage, but hey, you can see what you are buying before parting with cash, so all the moans about that are just wind and pish from folk who don't look after their gear. That said, I was a dick and bust one of the lenses. Insta couldn't repair it so replaced with a brand new camera for only the cost of the repair, minus 10%. Great customer service. Good comms and turnaround from me sending it to HK from UK, was 10 days.

Great company that stands behind their products. I've been using Insta360 cameras for a few years now. Like any other camera I've owned I've encountered issues with them, but unlike other camera companies, Insta360 has helped me with a real agent contacting me to walk me through how to resolve my issue. I have always received a very professional treatment on any occasion I've had to reach out to them. Today its hard to find a company that stands, as well as Insta360, behind their products. I would recommend them for sure!