Krissi
DKGreat shopping, support and shipping experience. Have bought through this site several times. The items are sent from China but custom expenses are included. No problems when sending to Denmark and the shipping time has been exceptional. I got my orders within days and at the announced date. I have also had dialogues with the support which I found first class. People keep commenting their view on the product that they have bought. I think that it is out of scope within Trustpilot. I can generally say that I find the products of a VERY high quality. I highly recommend the site.
Nikolaj
DKCould be great, but so fragile it is useless I got an insta360 X3 and did read that the lenses could be an issue. So got some lens guards; absolute useless junk. A) they scratch so easily is is mind boggeling, just putting them down will scratch them, making them basically a bad single use product at 30 buck B) if you by some miracle do avoid scratching the lens guard, they will fog up - again making the lens guard useless. So I gave up and use the camera without the lens guard. Second use the lenses got scratch, not by abuse by simple use for something I have use a GoPro for years without ever getting a scratch
Mustafa Hepekiz
GBNo support, yes defective products I can define myself as a "Pro Level Action Camera User" I'm a motorcycle rider and kitesurf fan and so far I used an ION camera, Gopro (Which I still have) and a few months ago I bought an Insta360 over Amazon. It's cost around $500 in total. I mostly use it on my motorcycle with invisible stick. No plastic clips. But on my last 2 rides I decided to use other mounts. One to my helmet, one to my motorcycle. After 2 rides, easy mount clips got broken. The interesting point both of them got broken at the same point. Which shows us there is a weakness. I used other cameras for years, I did thousands of miles and never had a problem like this. I reached out them they rejected their product defect and offered me to sell clips. I will look someone to sell and get rid of this camera because of weak product accessories and low level support.
Alain Sainz
GBGreat company that stands behind their products. I've been using Insta360 cameras for a few years now. Like any other camera I've owned I've encountered issues with them, but unlike other camera companies, Insta360 has helped me with a real agent contacting me to walk me through how to resolve my issue. I have always received a very professional treatment on any occasion I've had to reach out to them. Today its hard to find a company that stands, as well as Insta360, behind their products. I would recommend them for sure!
Georgina Gabriel
GBSO glad I bought this camera! I nearly didn't buy this after seeing some of the reviews, but I am SO happy I chose to go for it anyway! I took the 360 snowboarding and got the most amazing videos and pictures! The app was easy to use and not at all clunky, the mounts were simple to set up and easy to use too. I have been using my 360 for content videos for my training, hikes and my friend who has an influencer doggo! If you want great quality shots that literally make it so you don't miss a thing no matter what you are doing then get this camera! The invisible stick is the best accessory ever too, it makes your shots look like someone else is filming you! As you can tell, I am very happy with this product!