Don't even bother if you're like 70% of the world. I ordered their insta360 flow smartphone stabilizer for my android phone. I didn't get some of the best features, just because I didn't use an apple product. I wasn't informed, even when i asked their customer service before purchase.

Aus China versendet. Für mich ist und war unklar das man aus China versendet. Die gleiche Bestellung von Amazon wäre nach einem Tag, statt einer Woche, vor Ort gewesen. Das es ein Produkt aus Asien ist war mir klar, nicht aber das es direkt von da versendet wird, wenn man auf der deutschen Webseite bestellt. ---------------------------- It is and was unclear to me that they ship from China. The same order from Amazon would have arrived within a day instead of a week. It was clear to me that it was a product from Asia, but not that it would be shipped directly from there if you ordered on the German website.

zero zero, zero, zero. terrible delivery service. paid almost 300e and for the package that never arrived but is being returned, they will take another 117e, which means I didn't even get the product, and lost a lot of money!! it's been a month since the order and nothing has been resolved yet. don't buy from them!!!

Be aware!! $26 shipping for the repair [Update] After they sent me a repair quote, I asked Insta360 customer service to throw my camera away because I did not want to pay an extra $50 for the camera I bought for $150, which is still under warranty. After exchanging a couple of emails, they offered free repair and shipping. They sincerely apologize for my frustration. I hope they improve the repair policy and process and provide fair support before losing the customers. [Original review] I requested a repair within the warranty period. They charge me $21 for the repair and $26 for the shipping. Their warranty does not mean anything. I will never purchase any products from Insta360 for sure. If you expect good customer support, this company is not the one you should give a try. I seriously recommend avoiding Insta360.

Insta 360 X3 Insta 360 X3 Great camera and the app is easy to use. Stitching for the 360 is usually very good just be mindful how you mount the camera for best results. I've used for motorcycling, mountain biking, skiing and general holiday stuff Bad experiences: Do not use underwater without a specific case it is not waterproof. I used mine for the 1st time on holiday in a swimming pool less than 1.2m deep and now it's not working. The battery and USB has an orange bar which must not be visible to ensure it is closed properly. Checked this before using and the water did get inside. I now need to submit a warranty claim which means sending off to Hong Kong which is annoying. I'll now be without the camera for several weeks. I'll feedback how this process works and I'd like to expect a replacement given its advertised as waterproof. Please buy a waterproof case if you plan to use in water!!!