Lodge
FRInsta360 one Insta360 one. Not possible to connect for android. The app doesn't work propedly . Not possible to capture a picture. No album available. The app changed from English to Chinese all the time. Don't by this its a waist of money.
Pablo
NLthey replaced my camera out of warranty I've put my camera underwater, and it got water damage, that is not ideal. but i was already 2 months over my warranty and i sent them a message, they said that if it was a manufacturing issue then they would replace it for free, and they did. I haven't seen any companies doing this, i think it's a great customer service. In these times of companies caring only about profit, this for me it's a breath of humanity.
Eugene Ferguson
GBLove my camera, not the customer service Love my camera, but the lens got scratched so easily and it’s incredibly difficult to get it replaced. Don’t know if I’ll go with another product from them
Jens Dünnie
DEAus China versendet. Für mich ist und war unklar das man aus China versendet. Die gleiche Bestellung von Amazon wäre nach einem Tag, statt einer Woche, vor Ort gewesen. Das es ein Produkt aus Asien ist war mir klar, nicht aber das es direkt von da versendet wird, wenn man auf der deutschen Webseite bestellt. ---------------------------- It is and was unclear to me that they ship from China. The same order from Amazon would have arrived within a day instead of a week. It was clear to me that it was a product from Asia, but not that it would be shipped directly from there if you ordered on the German website.
Kenan Azzam
NLInsta360 great customer service!!! My girlfriend bought me an Insta360 X3 for my birthday. Unfortunately the one I received had a damaged thumb screw. It took a week to investigate the issue and but Insta360 did their best to make sure they meet my expectations. They immediately send me a new one. That is what I call good customer service!