Great shopping, support and shipping experience. Have bought through this site several times. The items are sent from China but custom expenses are included. No problems when sending to Denmark and the shipping time has been exceptional. I got my orders within days and at the announced date. I have also had dialogues with the support which I found first class. People keep commenting their view on the product that they have bought. I think that it is out of scope within Trustpilot. I can generally say that I find the products of a VERY high quality. I highly recommend the site.

Could be great, but so fragile it is useless I got an insta360 X3 and did read that the lenses could be an issue. So got some lens guards; absolute useless junk. A) they scratch so easily is is mind boggeling, just putting them down will scratch them, making them basically a bad single use product at 30 buck B) if you by some miracle do avoid scratching the lens guard, they will fog up - again making the lens guard useless. So I gave up and use the camera without the lens guard. Second use the lenses got scratch, not by abuse by simple use for something I have use a GoPro for years without ever getting a scratch

Love my camera, not the customer service Love my camera, but the lens got scratched so easily and it’s incredibly difficult to get it replaced. Don’t know if I’ll go with another product from them

People that moan are d1cks I bought an x3 360 one year ago. Great camera, robust and provides fantastic footage for editing. The protruding lenses are susceptible to damage, but hey, you can see what you are buying before parting with cash, so all the moans about that are just wind and pish from folk who don't look after their gear. That said, I was a dick and bust one of the lenses. Insta couldn't repair it so replaced with a brand new camera for only the cost of the repair, minus 10%. Great customer service. Good comms and turnaround from me sending it to HK from UK, was 10 days.

Insta 360 X3 Insta 360 X3 Great camera and the app is easy to use. Stitching for the 360 is usually very good just be mindful how you mount the camera for best results. I've used for motorcycling, mountain biking, skiing and general holiday stuff Bad experiences: Do not use underwater without a specific case it is not waterproof. I used mine for the 1st time on holiday in a swimming pool less than 1.2m deep and now it's not working. The battery and USB has an orange bar which must not be visible to ensure it is closed properly. Checked this before using and the water did get inside. I now need to submit a warranty claim which means sending off to Hong Kong which is annoying. I'll now be without the camera for several weeks. I'll feedback how this process works and I'd like to expect a replacement given its advertised as waterproof. Please buy a waterproof case if you plan to use in water!!!