Great customer service Bought an amp from Soundlive. Unfortunately after buying a Fender Champion 20 amp I recieved and email to inform me that the only amp left was ex display. I spoke to Sean and and he had a look at the amp while i was on the phone and described any faults or defects (of which there were none). I was very impressed with there customer service and communications. AAA+ Highly recommended

1st Class Company, Highly Recommend Super company - smooth transaction, swift delivery, and no problems as they use UK Mail who send a message giving customers a bracketed time slot. Absolutely super! O and UK Mail even turned up exactly as promised within the time slot given. All good, Buy With confidence!

Great Price, great service and prompt delivery Recently purchased a Yamaha APX500iii - rang first to confirm price and availability and was dealt with by knowledgeable and helpful assistant. Placed order via website on Thursday night and guitar arrived on Monday morning, well packaged and in good condition. Was able to track delivery online and received email updates. I chose Sounds Live as their price in this instance was way better than any other retailer I found - but very happy with their overall service so far. Would recommend.

Excellent The offer stated a Marshall SL 5 plus free echo pedal. The amplifier arrived fine but the echo pedal didn't. Initially i didn't get a response to enquiries but then i received and e-mail apology and the pedal arrived. Can't say fairer than that! Many thanks guys

very helpful and personal service Service was excellent, problems arose for delivery as I live in a new build and some couriers don't have my address on file. However Elaine Cooper was in touch straight away to sort it out. I have had problems in the past getting stuff delivered and put through my card for similar reasons but Elaine spent time making sure everything was in place before confirming anything. Would definitely use sounds live again