Erin Brandt
GBI live in a rural part of the country… I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!
Renee Alnemy
GBIt’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.
Fahren Feingold
GBOh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.
Angie Primm Coleman
GBExcellent Product, Terrific Customer Service I've been a LOLA customer for years. Their product works great and their customer service is superb. I highly recommend for non-toxic feminine products. Do your research as to why it is important to our bodies!
Joseph Fanelli
GBI have been using Lola tampons for a… I have been using Lola tampons for a couple years now and I can’t rave enough about them! I actually think...no I actually know...this switch to organic cotton tampons has changed my period experience! I have experienced less cramps, pms and bloating since I’m not inserting a commercial brand bleached endocrine disrupting tampon into my body! Highly recommend!