Erin Brandt
GBI live in a rural part of the country… I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!
Renee Alnemy
GBIt’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.
Alejandra Anderson
GBbetter than any drugstore brand Im 32 years old and always preferred tampons over anything else. I even tried the cup and all that modern stuff. Anyway, this is the best brand out there for me. I love the applicator, the cotton absorbs more than regular kotex and OBs and I like that I order different sizes in one box.
Cierra
GBPossible TMI. Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.
Fahren Feingold
GBOh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.