Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

Probably the worst brand of tampons Probably the worst brand of tampons. I decided to give these a try and instantly regretted it after only seeing the applicator. I had nothing else on hand so had to use them. I have been using tampons for 20 years and never had such a hard time inserting a tampon! They leak like crazy and are super uncomfortable. Bring on the chemicals cause this hormonal lady does not need any more reason to be a cranky B. These remind me of the dollar store cardboard tampons as a teenager....

It’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.

I live in a rural part of the country… I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!

Excellent Product, Terrific Customer Service I've been a LOLA customer for years. Their product works great and their customer service is superb. I highly recommend for non-toxic feminine products. Do your research as to why it is important to our bodies!