Fahren Feingold
GBOh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.
Jessica
GBWorst tampons! Wow, I see alot of people had the same issue. The tampons I used since I started my period were discontinued so I had to start shopping around. I tried lola, the super plus and super hurt me for some reason, so I tried a regular and when I went to pull it out, it unraveled inside of me. I have cotton bits inside of me, its painful and has a burning type sensation. Women should have products they feel comfortable with and don’t have to worry about getting infections. This is so unacceptable. As long as I have had my period, this has never happened to me again. Cheap products for an expensive price for something women need.
Erin Brandt
GBI live in a rural part of the country… I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!
Noel Campagna
GBI love Lola I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big change from all of that glaring pink packaging 😳-- as well as the ability to adjust or skip orders when necessary. Couldn't recommend more if you're considering making the switch!
Joseph Fanelli
GBI have been using Lola tampons for a… I have been using Lola tampons for a couple years now and I can’t rave enough about them! I actually think...no I actually know...this switch to organic cotton tampons has changed my period experience! I have experienced less cramps, pms and bloating since I’m not inserting a commercial brand bleached endocrine disrupting tampon into my body! Highly recommend!