Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

Sadly disappointing I had seen your product on Amazon listings and was happy to see the terms "cotton, hypoallergenic, etc". I did order through Amazon and the two boxes arrived quickly. But I now find the light covering around each liner is difficult to remove, and as it comes off all the adhesive stays with the cover. Nothing left on the liner so now useless. Suggestions accepted! The boxes do have info on them. 5161700727 220519 Maybe old or not stored well. Replacements? Thanks, Dorothy

better than any drugstore brand Im 32 years old and always preferred tampons over anything else. I even tried the cup and all that modern stuff. Anyway, this is the best brand out there for me. I love the applicator, the cotton absorbs more than regular kotex and OBs and I like that I order different sizes in one box.

It’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.

LOLA is a great company LOLA is a great company. They have helped me educate my teen daughter on what natural products should go into a women’s body. She has educated herself and has been very happy with using a natural cotton product that will not harm her. Thank you again for for being an amazing brand educating young girls who don’t know the difference between good and bad products.