Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

If I could give these a zero I would If I could give these a zero I would. I like what the company was trying to do but these tampons absorb next to nothing. Multiple uses and leakage every time. Do not recommend.

Excellent Product, Terrific Customer Service I've been a LOLA customer for years. Their product works great and their customer service is superb. I highly recommend for non-toxic feminine products. Do your research as to why it is important to our bodies!

Possible TMI. Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.

BEWARE BEWARE - UNABLE TO CANCEL SUBSCRIPTION I do not have the option to cancel my subscription online or to inactivate any products in my subscription. I have reached out to customer service mutliple times over the last month and still have not gotten a response. Do not give your business to this company!!!