LOLA is a great company LOLA is a great company. They have helped me educate my teen daughter on what natural products should go into a women’s body. She has educated herself and has been very happy with using a natural cotton product that will not harm her. Thank you again for for being an amazing brand educating young girls who don’t know the difference between good and bad products.

Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.

I love Lola I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big change from all of that glaring pink packaging 😳-- as well as the ability to adjust or skip orders when necessary. Couldn't recommend more if you're considering making the switch!

Beyond disappointed. For years I experienced nothing but stellar service, prompt shipments, and high quality products from Lola. One inquiry a few weeks ago about a late shipment changed all that. Lola customer service, no doubt overwhelmed by customers "affected by inventory issues", dropped the ball once too often. Sadly, when their correspondence ended, so did my years-long subscription.

I love these tampons I have only been using this product for 2-3 cycles so far, but man have I noticed a difference. I switched from a well known tampon brand to Lola tampons, and I don’t know if it’s coincidence or not, but my periods are less painful. I had painful periods that would make me bed ridden, but since switching to Lola if I get cramps all I need is some over the counter medicine and I’m ok. I will never use another tampon.