It’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.

Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

Probably the worst brand of tampons Probably the worst brand of tampons. I decided to give these a try and instantly regretted it after only seeing the applicator. I had nothing else on hand so had to use them. I have been using tampons for 20 years and never had such a hard time inserting a tampon! They leak like crazy and are super uncomfortable. Bring on the chemicals cause this hormonal lady does not need any more reason to be a cranky B. These remind me of the dollar store cardboard tampons as a teenager....

Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.

Possible TMI. Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.