Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

4 weeks and still processing Ordered a one time purchase in early August. I received a confirmation of my order and waited for it to process and ship. 3 weeks later and the order is still sitting in processing. I've gotten multiple communications that encouraged me to buy more but why on earth would I buy more when I can't get my first order? I sent a request to the customer service a week ago and still haven't heard back. I will not be moving forward with any additional purchases or subscription services from this company.

I love these tampons I have only been using this product for 2-3 cycles so far, but man have I noticed a difference. I switched from a well known tampon brand to Lola tampons, and I don’t know if it’s coincidence or not, but my periods are less painful. I had painful periods that would make me bed ridden, but since switching to Lola if I get cramps all I need is some over the counter medicine and I’m ok. I will never use another tampon.

If I could give these a zero I would If I could give these a zero I would. I like what the company was trying to do but these tampons absorb next to nothing. Multiple uses and leakage every time. Do not recommend.

I love Lola I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big change from all of that glaring pink packaging 😳-- as well as the ability to adjust or skip orders when necessary. Couldn't recommend more if you're considering making the switch!