Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.

better than any drugstore brand Im 32 years old and always preferred tampons over anything else. I even tried the cup and all that modern stuff. Anyway, this is the best brand out there for me. I love the applicator, the cotton absorbs more than regular kotex and OBs and I like that I order different sizes in one box.

Probably the worst brand of tampons Probably the worst brand of tampons. I decided to give these a try and instantly regretted it after only seeing the applicator. I had nothing else on hand so had to use them. I have been using tampons for 20 years and never had such a hard time inserting a tampon! They leak like crazy and are super uncomfortable. Bring on the chemicals cause this hormonal lady does not need any more reason to be a cranky B. These remind me of the dollar store cardboard tampons as a teenager....

Possible TMI. Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.

Beyond disappointed. For years I experienced nothing but stellar service, prompt shipments, and high quality products from Lola. One inquiry a few weeks ago about a late shipment changed all that. Lola customer service, no doubt overwhelmed by customers "affected by inventory issues", dropped the ball once too often. Sadly, when their correspondence ended, so did my years-long subscription.