Sadly disappointing I had seen your product on Amazon listings and was happy to see the terms "cotton, hypoallergenic, etc". I did order through Amazon and the two boxes arrived quickly. But I now find the light covering around each liner is difficult to remove, and as it comes off all the adhesive stays with the cover. Nothing left on the liner so now useless. Suggestions accepted! The boxes do have info on them. 5161700727 220519 Maybe old or not stored well. Replacements? Thanks, Dorothy

Beyond disappointed. For years I experienced nothing but stellar service, prompt shipments, and high quality products from Lola. One inquiry a few weeks ago about a late shipment changed all that. Lola customer service, no doubt overwhelmed by customers "affected by inventory issues", dropped the ball once too often. Sadly, when their correspondence ended, so did my years-long subscription.

4 weeks and still processing Ordered a one time purchase in early August. I received a confirmation of my order and waited for it to process and ship. 3 weeks later and the order is still sitting in processing. I've gotten multiple communications that encouraged me to buy more but why on earth would I buy more when I can't get my first order? I sent a request to the customer service a week ago and still haven't heard back. I will not be moving forward with any additional purchases or subscription services from this company.

My first time trying100% cotton My first time trying a 100% cotton tampon and to say I was alarmed is an understatement. The applicator is to big causing issues with with the first one I tried causing me to take it out and use another. I didn’t think much of it at first but it was shedding BAD. I wanted something that was healthier but now I’m going to have to buy a bunch of products to thoroughly clean myself out so I don’t get toxic shock from undoubtedly the large amount of fibers left behind. If the thought of using plain ol’ cotton balls is unnerving don’t use this product since that was basically my experience.

Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.