Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

I love Lola I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big change from all of that glaring pink packaging 😳-- as well as the ability to adjust or skip orders when necessary. Couldn't recommend more if you're considering making the switch!

It’s a NO for me! I stopped my subscription after having pieces of tampons left inside of me after removing tampon. I made the company aware of the issue and received zero response. I’ve never had this issue with other tampons, so I’ll be sticking with nonorganic brands and the diva cup. I loved that this company helped women but had to put my health first, hope they get it figured out.

My first time trying100% cotton My first time trying a 100% cotton tampon and to say I was alarmed is an understatement. The applicator is to big causing issues with with the first one I tried causing me to take it out and use another. I didn’t think much of it at first but it was shedding BAD. I wanted something that was healthier but now I’m going to have to buy a bunch of products to thoroughly clean myself out so I don’t get toxic shock from undoubtedly the large amount of fibers left behind. If the thought of using plain ol’ cotton balls is unnerving don’t use this product since that was basically my experience.

Probably the worst brand of tampons Probably the worst brand of tampons. I decided to give these a try and instantly regretted it after only seeing the applicator. I had nothing else on hand so had to use them. I have been using tampons for 20 years and never had such a hard time inserting a tampon! They leak like crazy and are super uncomfortable. Bring on the chemicals cause this hormonal lady does not need any more reason to be a cranky B. These remind me of the dollar store cardboard tampons as a teenager....