Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.

I love these tampons I have only been using this product for 2-3 cycles so far, but man have I noticed a difference. I switched from a well known tampon brand to Lola tampons, and I don’t know if it’s coincidence or not, but my periods are less painful. I had painful periods that would make me bed ridden, but since switching to Lola if I get cramps all I need is some over the counter medicine and I’m ok. I will never use another tampon.

Beyond disappointed. For years I experienced nothing but stellar service, prompt shipments, and high quality products from Lola. One inquiry a few weeks ago about a late shipment changed all that. Lola customer service, no doubt overwhelmed by customers "affected by inventory issues", dropped the ball once too often. Sadly, when their correspondence ended, so did my years-long subscription.

Probably the worst brand of tampons Probably the worst brand of tampons. I decided to give these a try and instantly regretted it after only seeing the applicator. I had nothing else on hand so had to use them. I have been using tampons for 20 years and never had such a hard time inserting a tampon! They leak like crazy and are super uncomfortable. Bring on the chemicals cause this hormonal lady does not need any more reason to be a cranky B. These remind me of the dollar store cardboard tampons as a teenager....

4 weeks and still processing Ordered a one time purchase in early August. I received a confirmation of my order and waited for it to process and ship. 3 weeks later and the order is still sitting in processing. I've gotten multiple communications that encouraged me to buy more but why on earth would I buy more when I can't get my first order? I sent a request to the customer service a week ago and still haven't heard back. I will not be moving forward with any additional purchases or subscription services from this company.