Beyond disappointed. For years I experienced nothing but stellar service, prompt shipments, and high quality products from Lola. One inquiry a few weeks ago about a late shipment changed all that. Lola customer service, no doubt overwhelmed by customers "affected by inventory issues", dropped the ball once too often. Sadly, when their correspondence ended, so did my years-long subscription.

BEWARE BEWARE - UNABLE TO CANCEL SUBSCRIPTION I do not have the option to cancel my subscription online or to inactivate any products in my subscription. I have reached out to customer service mutliple times over the last month and still have not gotten a response. Do not give your business to this company!!!

These are by far the worst tampons I’ve… These are by far the worst tampons I’ve ever used. They do not absorb anything. I use 10-15 tampons a day and almost leak through all of them because they don’t absorb anything. The applicator is horrible as well. They are difficult and uncomfortable to put in. They are also difficult and uncomfortable to remove because the string is extremely thin. These tampons are almost dangerous to use.. I would not recommend. Biggest waste of my money.

Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

Possible TMI. Possible TMI.. I loved the idea of having my monthly supplies delivered to my home. It made my life easier, as I usually visit the store on a separate trip just for this. I also love that the cotton is organic. Because of this, however, these aren't as absorbent as other brands. Sometimes it would seem that my flow would travel straight to the string without soaking the tampon hardly at all. I preferred the way my other brand worked, but because of the organic cotton and ease of ordering, I continued buying from Lola.