I live in a rural part of the country… I live in a rural part of the country and accessing safe and organic cotton tampons is hit or miss. I was thrilled when I discovered LOLA! I've been using the subscription service for several years and recently upgraded from every 8 weeks to a 6 month bundle of tampons. Everything about the process is easy to use and I appreciate the ability to amend my subscription as needed. LOLA rocks my world!

Worst tampons! Wow, I see alot of people had the same issue. The tampons I used since I started my period were discontinued so I had to start shopping around. I tried lola, the super plus and super hurt me for some reason, so I tried a regular and when I went to pull it out, it unraveled inside of me. I have cotton bits inside of me, its painful and has a burning type sensation. Women should have products they feel comfortable with and don’t have to worry about getting infections. This is so unacceptable. As long as I have had my period, this has never happened to me again. Cheap products for an expensive price for something women need.

Customer service seems to not exist and orders are shipped incomplete Customer service has gone down the toilet. I've tried contacting them 3 separate times in the last 2 weeks and still no response. My order was charged wrong and incomplete. This isn't the first time having an order be shipped incomplete. Unfortunately the first time I realized it too late. Their company use to have awesome customer service, but in the last year or 2 it's gotten really bad. I've been a loyal customer for many years, but I am thinking really hard about jumping ship and finding somewhere else to spend my money.

I love Lola I love Lola! When my husband and I cut chemicals and fragrances out of our home a few years ago, I knew my feminine products needed an upgrade. I love how simple and discreet the packaging is-- a big change from all of that glaring pink packaging 😳-- as well as the ability to adjust or skip orders when necessary. Couldn't recommend more if you're considering making the switch!

Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.