My first time trying100% cotton My first time trying a 100% cotton tampon and to say I was alarmed is an understatement. The applicator is to big causing issues with with the first one I tried causing me to take it out and use another. I didn’t think much of it at first but it was shedding BAD. I wanted something that was healthier but now I’m going to have to buy a bunch of products to thoroughly clean myself out so I don’t get toxic shock from undoubtedly the large amount of fibers left behind. If the thought of using plain ol’ cotton balls is unnerving don’t use this product since that was basically my experience.

Worst tampons! Wow, I see alot of people had the same issue. The tampons I used since I started my period were discontinued so I had to start shopping around. I tried lola, the super plus and super hurt me for some reason, so I tried a regular and when I went to pull it out, it unraveled inside of me. I have cotton bits inside of me, its painful and has a burning type sensation. Women should have products they feel comfortable with and don’t have to worry about getting infections. This is so unacceptable. As long as I have had my period, this has never happened to me again. Cheap products for an expensive price for something women need.

Oh LOLA, how you disappoint! Oh LOLA, how you disappoint me! For more than one order, I’ve had to send customer service an email inquiring to the whereabouts of my shipment, each time I get a response: oh sorry, our bad. Some excuse about inventory or shipping to shift the blame, your order will ship this week and here’s a $5 credit for your inconvenience! I call bull! First off, this should never happen. The orders should be fulfilled and if issues arise, an email should be sent to let customers know the eta of shipping. Second, having delayed the order for weeks and forcing me to then follow up, customer service should comp the order to try and save my business. Third, take responsibility as a company for the error, don’t shift blame to other departments or employees (especially those lower on the payroll). You have lost my business and I will tell my friends and colleagues about alternatives.

Excellent Product, Terrific Customer Service I've been a LOLA customer for years. Their product works great and their customer service is superb. I highly recommend for non-toxic feminine products. Do your research as to why it is important to our bodies!

4 weeks and still processing Ordered a one time purchase in early August. I received a confirmation of my order and waited for it to process and ship. 3 weeks later and the order is still sitting in processing. I've gotten multiple communications that encouraged me to buy more but why on earth would I buy more when I can't get my first order? I sent a request to the customer service a week ago and still haven't heard back. I will not be moving forward with any additional purchases or subscription services from this company.