Discount Electronics delivered on their… Discount Electronics delivered on their promise of quality with the Dell laptop I bought. It's sleek, powerful, and exactly what I needed. I had trouble finding the right laptop and when I called Greg helped me pick one out.

Highly recommended! This was originally a 2-star review as there had been problems with shipments on all three of my previous orders; however, I am changing it to a 5-star review based on recent communications from Discount Electronics. I've received two calls and an email today apologizing for the delay with promises of a complete refund of shipping charges. I was also thanked for helping them realize there was a glitch in the new website regarding shipping that they will now fix. The speed and sincerity in making it right is more in line with what Discount Electronics is known for: Exemplary product and great customer service. I recommend their services without reservation. Oh. And they have the best hold music ever!

Very bad product I purchased a laptop from discount electronics four days ago, i was hoping it would be good however, from the moment I turned it on, it was clear that something was wrong. It kept freezing, crashing, and the battery life was abysmal. Despite my efforts to troubleshoot, the issues persisted. When I reached out to customer service for help, I was met with nothing but frustration. The representatives were unhelpful and seemed disinterested in resolving my problem. After numerous calls and emails, I was told that there was nothing they could do and that I was stuck with a faulty laptop. Not only is the product itself unreliable, but the lack of support from the company has left me incredibly disappointed. I will never purchase from this company again and would advise others to steer clear as well. stay way from discount electronics

So…I did a lot of research looking for… So…I did a lot of research looking for what I needed and I love the environmentally friendly idea of refurbished items. Let’s put aside the shipping issues I had the forced me to go out of my way to return one of two computers back to them. (Proving btw that their LAST ONE LEFT!! Claim was utterly bogus) The main issue was the laptop would not charge. The battery was dead. I got the laptop for around $250 which on the surface is a great deal. However, when I told them about the battery their solution was to send me a replacement battery. WTH am I supposed to do with that??? I am not a technician! I haven’t a clue as to how to switch them out and I am not a stupid person. Getting someone else to do it is a minimum of 200$ . They sent a YouTube video on How To but I don’t think it matched my computer right. All of which d defeats the purpose of an inexpensive machine! All the have to do is wait for my year warranty to run out then they can wash their hands of me. Go to Back Market or better yet Amazon refurbished.

About a year ago I purchased a Dell… About a year ago I purchased a Dell Latitude laptop. I initially had problems with the keyboard. I was sent a new keyboard free with instructions to replace it. I have recommended Discount Electronics to those who tell me they need a good computer at a great price. The next time I need a laptop I will go straight to Discount. Thanks!"