Awesome customer service and a user… Awesome customer service and a user friendly website that is easy to navigate through. Have purchased a new galaxy s22 plus from them just the other week. Prices are fair and their communication and shipping is top notch! They shipped my order literally within a few minutes. However I did have a small issue where the shipping itself took 3 business days extra from the shipping I paid for but that's minor.

Great and overall easy purchase Great and overall easy purchase. They have such a massive catalog for phones, some of which I didn't know people were still buying out there. Just got my new Samsung Galaxy s23FE, and I'm extremely satisfied that I made business from them. Phone came as advertised, shipping time was fair, and overall fantastic communication in terms of my order. I would buy again.

A new phone merchant in the biz and… A new phone merchant in the biz and they are top notch! They sell exactly what is advertised and communication on shipping is solid! They also have fantastic customer service if you have any questions, and their prices are fair to whats out there. Im glad i made business with them, they know their job! I would buy again!

Incorrect product and charged me for it At this start of this year, I had ordered the motorola g7 plus from this company. It was among the first five options I saw (and cheap), so of course, I gravitated towards it. However, shipping would be a pain. I waited. Finally, I got the fricken thing, only when I first open it, I see "T-mobile" written on the back and it was beige colored. I ordered mine black, and I didn't remember ordering anything t-mobile about it. It was a t-mobile revvl. According to google, it was ABOUT as good as the phone I ordered, but it was not what I ordered. I called to have it sent back, and while they accepted my proposal, they did not give me a shipping label to cover costs. I had to ship it... out of pocket. I reluctantly did, realizing that it could very well be a scam. It took WEEKS to get a response, and I came to the conclusion that yeah... I was scammed. I called and called asking what was going on. Only good thing about it was they generally picked up my calls, so that was a little relieving. I finally got noticed that it was going to be reshipped, but it took about three weeks from when I sent it to get back. They FINALLY ship it again (taking their sweet time) and it takes a little less time getting here (a week and a half). I finally get the phone, and lo and behold, it was what I ordered. Finally. I turn it on, and try to get it working... but it's fighting my sim card. I look up how to activate it, and eventually call the providers for it. They provider for that phone told me this phone was locked (I ALWAYS ORDER UNLOCKED), and not only as it locked... it was locked to Puerto Rico. So I'd either have to deal with international providers or whatever, or move to Puerto Rico to use the phone. I had notice that a lot of things were in spanish, but I just figured that it was a setting I could alter later. I just wanted to make sure it worked first. I sent it back, and it could some weeks even after that. I paid $160 for this phone, and at least $20 in shipping return fees, only to get $90 back, and when I called to ask about that, they told me they took it out of the shipping costs to send me the phone. It was THEIR fault. Their mistakes and missent product, and they charged ME for it. Do not buy from these people TLDR, I was two phones that I didn't order and was charged $50 in return shipping fees. Screw these guys

A Purchase Problem Satisfactorily Resolved After reading the many positive reviews on this web site, I ordered from Cellification a Kyocera DuraVX Extreme cell phone model E4810 that includes a built-in camera. What I received instead was model E4810NC without a camera. I sent an email request to their customer service department for a pre-paid shipping label and expedited product replacement. The company replied they would provide only a refund upon return of the phone. After I mailed back the phone, the company responded to my emailed complaint about their poor service with an offer of a pre-paid shipping label. When I advised them the package had already shipped and requested reimbursement of the shipping charges they agreed to do so. I don't think that would have happened without the Trust pilot ratings, so I have upwardly revised my rating of both companies.