Buyer Beware Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The new phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as 'new', but arrived used,obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge. Both company 'names' are rated "F" with the BBB. Wish I would have checked.

Just had my phone come in the mail from… Just had my phone come in the mail from them a few days ago, everything is great and I received exactly what I expected and paid for. Their website is clean and easy to navigate and checkout process was efficient. They offer great prices and fair shipping. I am extremely satisfied with the business I made with them.

A company that sells phones online with… A company that sells phones online with absolutely no hidden fees or trying to force you into buying anything is a company that I can trust. Unlike most phone sellers out they, cellification is the outmost reliable source for purchasing phones online.

A Purchase Problem Satisfactorily Resolved After reading the many positive reviews on this web site, I ordered from Cellification a Kyocera DuraVX Extreme cell phone model E4810 that includes a built-in camera. What I received instead was model E4810NC without a camera. I sent an email request to their customer service department for a pre-paid shipping label and expedited product replacement. The company replied they would provide only a refund upon return of the phone. After I mailed back the phone, the company responded to my emailed complaint about their poor service with an offer of a pre-paid shipping label. When I advised them the package had already shipped and requested reimbursement of the shipping charges they agreed to do so. I don't think that would have happened without the Trust pilot ratings, so I have upwardly revised my rating of both companies.

Just got my phone from them Just got my phone from them. Came brand new as advertised and they had a great price on it too. Communication with tracking and order status was immediate with their email system. Definitely grade A customer service from start to finish.