A better experience than I expected A better experience than I expected. They are pretty much a new online store, so their website you can tell it's fresh. But heck do they know their business, they are experienced. Ordered my product, communication about my order was transparent, shipping details and ETA was on time. I will be buying more phones from them.

Just had my phone come in the mail from… Just had my phone come in the mail from them a few days ago, everything is great and I received exactly what I expected and paid for. Their website is clean and easy to navigate and checkout process was efficient. They offer great prices and fair shipping. I am extremely satisfied with the business I made with them.

Great company and product came as… Great company and product came as advertised! Took a bit of time with the shipping but overall solid.

A Purchase Problem Satisfactorily Resolved After reading the many positive reviews on this web site, I ordered from Cellification a Kyocera DuraVX Extreme cell phone model E4810 that includes a built-in camera. What I received instead was model E4810NC without a camera. I sent an email request to their customer service department for a pre-paid shipping label and expedited product replacement. The company replied they would provide only a refund upon return of the phone. After I mailed back the phone, the company responded to my emailed complaint about their poor service with an offer of a pre-paid shipping label. When I advised them the package had already shipped and requested reimbursement of the shipping charges they agreed to do so. I don't think that would have happened without the Trust pilot ratings, so I have upwardly revised my rating of both companies.

Great customer service Great customer service. I had a couple issues with the shipment of the phone which they gave me a phone call and sorted out. They were responsive to my concerns and fixed my issues.