Shanice
GBQuick Responses, Kind Attitude The little rubber or plastic part inside the main blender attachment broke, and I emailed for info about a new one. The person that helped me was extremely quick to respond and sent the info over to the people that handle replacement parts immediately. I really appreciated the kindness and professional attitude from Christine from KOIOS!
Linda Curry
GBNo Package I received an e-mail saying my order was cancelled by me. I do not recall cancelling my order, and I have not received any items.
Jess Thorup
DKWASTED TIME TRYING TO GET KOIOSSSHOP TO GIVE ME THE DISCOUNT OFFERED. Had to email and phone for defective discount code. 1st reply: It's good, must be your browser do this...FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed my dilemma... 2nd reply: It works fine so just apply it for refund/ rebate after purchase. FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed for refund in amount of discount, discount applied. HOW MUCH OF MY TIME DID THIS TAKE FOR $13.52 DISCOUNT??!!
Aviela Levia
GBThis is the first bullet type blender… This is the first bullet type blender I've had so I don't have anything other than my larger Ninja blender to compare it to. I'll say having used it immediately after getting it and it was very surprising. In a fraction of the time I was able to make a smoothie with hidden veggies for my autistic daughter and she loved it. She is extremely particular about the consistency and hates any chunks in her smoothies. What a huge success! Clean up was super easy. I basically just rinsed the cups out after and they were good to go. Would definitely recommend it to others!
Michael
GBJennah was very helpful in Chat Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk experience. Plus, I know what a tough job this is. Keep up the good work. I'm bummed that the seal on my immersion blender leaked, but after this chat, I left with a good feeling about Koios.