Shanice
GBQuick Responses, Kind Attitude The little rubber or plastic part inside the main blender attachment broke, and I emailed for info about a new one. The person that helped me was extremely quick to respond and sent the info over to the people that handle replacement parts immediately. I really appreciated the kindness and professional attitude from Christine from KOIOS!
Marcela Simpson
GBRobert's customer service exceeded my expectations! I was very impressed with Robert's professionalism and commitment to customer service! Not only was he very patient when assisting me during our chat session, but he also followed through with my request less than 24 hours later. Truly Robert is someone that cares about the customer and is also very reliable. Kudos!
Steve Warnick
GBThe people at koiosshop.com were disingenuous. I was led to believe that in return fo providing a review of your Immersion Blender I would receive an Amazon gift card. I provided the review and the required documents, but it appears you have reneged on your part. It's too bad. While I like your Immersion Blender, I will not buy any more of your products, nor recommend other's do so. Steve Warnick
Ashley and Robert
GBJoshua from Koios was efficient and a… Joshua from Koios was efficient and a great communicator. He was able to assess the situation and help us by sending over a new sieve to replace our broken one, as well as help me figure out how to use the reverse function! Thank you so much
Linda Curry
GBNo Package I received an e-mail saying my order was cancelled by me. I do not recall cancelling my order, and I have not received any items.