Shanice
GBQuick Responses, Kind Attitude The little rubber or plastic part inside the main blender attachment broke, and I emailed for info about a new one. The person that helped me was extremely quick to respond and sent the info over to the people that handle replacement parts immediately. I really appreciated the kindness and professional attitude from Christine from KOIOS!
Kristen Erickson
GBWarranty & Replacement Parts Working with Rey today. He has been super helpful helping me register for warranty from an order ID on a past wedding gift and filling out request for replacement parts. Although the request is still in progress his service has been exceptional.
Jess Thorup
DKWASTED TIME TRYING TO GET KOIOSSSHOP TO GIVE ME THE DISCOUNT OFFERED. Had to email and phone for defective discount code. 1st reply: It's good, must be your browser do this...FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed my dilemma... 2nd reply: It works fine so just apply it for refund/ rebate after purchase. FOLLOWED ALL INSTRUCTIONS, STILL DID NOT WORK. Emailed for refund in amount of discount, discount applied. HOW MUCH OF MY TIME DID THIS TAKE FOR $13.52 DISCOUNT??!!
Linda Curry
GBNo Package I received an e-mail saying my order was cancelled by me. I do not recall cancelling my order, and I have not received any items.
Kerlande Lucien
GBI just wanted to show how grateful I… I just wanted to show how grateful I am, after purchasing my first juicer, I run into some electronics problems with the motor. Contact customer service and they were very helpful and rest assured I received a brand new juicer. Now I can continue with my juice Diet. Thank you. Greatly appreciated 🙏🏾