Part was shipped on time arrived in… Part was shipped on time arrived in good condition and was what was in the condition expected.

Poor packaging for shipping Ordered two manafold regulator sets. One set had two regulators, one had 4 regulators. All regulators had pressure gauges. Shipping and delivery were prompt. Both regulators had pressure gauges that showed '0' in the photos, both arrived with damaged pressure gauges. The damaged gauges now read significant pressure when disconnected. Packing for shipping was poor and the regulators jostled around in the box damaging 3 gauges by bending them. I've not yet gotten new gauges so I can test the operation of the regulators.

Website did not work for me Website did not work for me, could not finish checkout, failed at shipping info. called direct, person that answered was very helpful, took good care of me and got the order placed.

Excellent experience Items received exactly as described. Online shopping at its best.

Customer rep was prompt Customer rep was prompt, courteous and communicated well and fairly. The item listed and pictured was not the item received. This led to confusion and finally a refund. The business should take care to list only the EXACT items being sold rather than a similar, but not identical, substitute.