good latch good vendor Old latch no longer worked. I purchased this replacement and it arrived on time a expected. Point Supplies Inc. provided shipping/tracking information. Got what I wanted in a timely manner. No issues.

The two items I ordered from Point… The two items I ordered from Point Supplies were shipped promptly and arrived properly packaged and undamaged. Looks like I shall be a repeat customer.

Wrong product advertised or shipped Wrong product advertised or shipped - I cannot be sure. ...and that is because Point Supples wasn't sure (in their response). Communication by e-mail has been less than timely. In fact, superbly delayed at one response per day and per every two days.

Had fast shipping Had fast shipping, but fedex is a joke, item arrived in Indianapolis and sat for day and half then it was shipped to champagne IL the had to be shipped back to Terre Haute IN. First notice I got from fedex it had a Saturday delivery then a Tuesday and finally ended up receiving on Wednesday

Smartpost delivery sucks It has been over a week since I ordered product and the Fedex Smartpost shipment has not arrived yet when your facility is only a 45 minute drive away. Competitors manage to get their shipments out the door and here much quicker.