Product works intermittently and Monnit… Product works intermittently and Monnit blames installer straight from EVP, “ you did not follow directions!!” Of course we did and then redid and then redid, their stuff still did not work. Now on RMA and of course a month or so out. Perfect way to share with end customer - incompetence at the executive level.

Boat health Have been using two battery charge level senors and one high water sensor on my berthed boat linked via cell service to Monnit monitoring. Work great. No high water alerts (yay!) but do occasionally get a low battery warning when I've forgotten to burn off the master switch.

Fulfillment needs some real help Fulfillment needs some real help. Orders take too long and what needs to be done is not communicated properly. The latest version of the portal software should not have been released as is. Showing my management the reports, only to find out the times didn't match because of a known bug, almost killed the deal. The portal interface needs to make it easier to change names, control user access, and move sensors between networks. The actual representative was great.

Many times gateways loose signal Many times gateways loose signal, power even when outlets are OK. Sensors give falls readings, in disagreements with freezer display. We have to keep 2 sensors per freezer and one of them in glass beads. Billing department does not explain charges, just sends bills/invoices. Equipment very costly and takes for ever to re-certify expired sensors.

We use Monnit Alta Remote Monitoring… We use Monnit Alta Remote Monitoring System for our Fleet Craft and Ships. We've had the system for about a year now and getting ready to expand further with more Gateways and Sensors. We have had zero problems from purchasing to install on their products. They are very reliable and customer service is very professional, knowledgeable and helpful. We have a wide arrangement of sensors in use and are able to monitor everything 24/7 with the Web based software and phone Apps. There has been several overall improvements to both software and sensors since last year and we have been excited to be a part of the growth of Monnit providing industry solutions through the IoT platform.