Many times gateways loose signal Many times gateways loose signal, power even when outlets are OK. Sensors give falls readings, in disagreements with freezer display. We have to keep 2 sensors per freezer and one of them in glass beads. Billing department does not explain charges, just sends bills/invoices. Equipment very costly and takes for ever to re-certify expired sensors.

Does not work as advertised We have about 20k worth of Monnit sensors installed at a large cold storage facility. We have 44 sensors installed throughout the facility none of which are more than 150ft from the gateway. We have never gotten better than 30 sensors checking in at a time. We have worked with technical support multiple times to try to address this. We have pulled all the sensors, re-oreinted them, installed special antena. Again and again Monnit tells us that their equipment "just works" and that we must be doing something wrong. We have probably put $10k worth of labor into pulling sensors in and out of the freezer to try to get them to work. It's hopeless. They just don't work as well as advertised and Monnit refuses to admit it.

Highly Recommend. Monnit has excellent equipment and support. The range of the devices is excellent for AA sensors. Highly recommend. Anthony M.

Cost effective and reliable service I have used Monnit devices and services since 2015. I mainly use the iPhone app to review sensor data. It's a cost effective and reliable way to gain long term insight into data trends. Sensors have survived major events like Hurricane Harvey, that badly damaged our home. The biggest problem was actually finding the sensors in the mess! The data service has never missed a beat and all my historical data is available for a modest annual fee. I highly recommend Monnit for monitoring of long term data trends and short term alerts.

Fulfillment needs some real help Fulfillment needs some real help. Orders take too long and what needs to be done is not communicated properly. The latest version of the portal software should not have been released as is. Showing my management the reports, only to find out the times didn't match because of a known bug, almost killed the deal. The portal interface needs to make it easier to change names, control user access, and move sensors between networks. The actual representative was great.