Still waiting after 17 months We ordered a frigidaire column refrigerator/ freezer in October 2020...still don't have it. They tell me (since February 17th when I received an email saying my order shipped) that it's allocated to me and ready to ship, but can't seem to get it on any of the trucks that deliver twice a week! I call 2-3 times a week to get an update but just get the run around, "promises" or "I'm so sorry, here, I fixed it" but nothing happens!!

I wish I could give them NO stars I wish I could give them NO stars. Horrible. Run as fast you can and NEVER use this company. I'm currently on hold for 48 minutes, trying to get customer service. They are trying to deliver a dryer I've waited for 8 months for delivery. I paid for delivery, installation and removal of my old dryer. They are "dropping" my dryer in the driveway of my condo building. I cannot reach customer service to finally cancel this order. NIGHTMARE! They don't answer heir phone and do not pay attention to instructions. I'm beside myself.

KitchenAid induction burner/double oven fixed I received my KitchenAid induction burner/double oven last week. I tried to use the ovens and they wouldn't heat. When I tried the self-clean function, I got and error message that read door open. I contacted Meghan at Goedeker's and she arranged for a warranty repair. The repair technician quickly found the problem - the lower oven door close sensor was broken. Thank you Meghan. I greatly appreciate the rapid help.

Quality and comfort Quality and comfort. These are two variables which I follow when I choose some technics to my house. This time the story is about my wife more, as she fond of cooking and requires simple, but contemporary solution for her hobby. I mean an oven of course, because she bakes a lot and always delights me with delicious cakes. I found a nice one in this company and ofc I found out all the details via contacting customer support managers. Everything ws quite okay, the oven which I liked was in stock and it ws delivered within a week up to my doors. My wife is so happy these days as she has a good-looking and technologically advanced oven.

This is my 3rd time ordering from… This is my 3rd time ordering from appliancesconnection.com and the 5th major appliance I've purchased from them. I currently have a new refrigerator on order with them and Mike Salcedo has kept me informed of the process to date. With everyone being shorthanded and shipping issues across the US, it's great to have a customer service person like him to keep you informed. Just another benefit to a company with great products and prices! Keep up the great work!