Dave H.
GBAlways a great experience with… Always a great experience with Appliance Connection. We purchased our entire kitchen from them many years ago and when the microwave finally broke, I knew exactly where to go to get the replacement. Best pricing and quick shipping direct to our home makes it an easy transaction every time! Highly recommended!
Kathleen Hulsy
GBI wish I could give them NO stars I wish I could give them NO stars. Horrible. Run as fast you can and NEVER use this company. I'm currently on hold for 48 minutes, trying to get customer service. They are trying to deliver a dryer I've waited for 8 months for delivery. I paid for delivery, installation and removal of my old dryer. They are "dropping" my dryer in the driveway of my condo building. I cannot reach customer service to finally cancel this order. NIGHTMARE! They don't answer heir phone and do not pay attention to instructions. I'm beside myself.
Sharyn J
GBFAST SERVICE! After reading numerous reviews I decided to order from appliance connection a second time. I ordered the Samsung counterdepth refrigerator. They let me choose my delivery date and although they said at least a week, just like before,my purchase was there in about 3 days. The white glove was very good. My only suggestion for them would be to bring in or ask for a bucket and towels when installing Icemakers or turning off water. They got up some of the water with paper towels and it was still wet and dusty behind fridge. After telling them I didn't want my fridge installed over that, they gave me time to mop and sweep before continuing. Everything else was great...and my appliance runs great and they cleaned all of their mess up! Highly recommended.
James Cotten
GBMike Salcedo Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!
Jo
GBJo's Bosch First, I had questions about 2 different brands of dishwashers. My questions were answered swiftly and a quick decision was able to be made by me. The next day, I found the same product for a lesser price and a needed cord as a bonus. Santiago DiSanto was a pleasure to work with and had all my information in a FLASH! He found and verified the product, sent the price match, and when I told him I would be needing more appliances he sent me a gift certificate for future use. So far...I have had nothing but a positive experience!