walter g. do not use full last name.
GBEvan Cook in customer service a gem.After purchasing a beautiful stove Evan… After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring that he got me through a very stressful time. Evan is a gem and my advice is to do everything you can to keep him. He has great customer empathy and I will highly recommend this company.
Matic Pirc
GBQuality and comfort Quality and comfort. These are two variables which I follow when I choose some technics to my house. This time the story is about my wife more, as she fond of cooking and requires simple, but contemporary solution for her hobby. I mean an oven of course, because she bakes a lot and always delights me with delicious cakes. I found a nice one in this company and ofc I found out all the details via contacting customer support managers. Everything ws quite okay, the oven which I liked was in stock and it ws delivered within a week up to my doors. My wife is so happy these days as she has a good-looking and technologically advanced oven.
Jakob Diamond
GBAmazing customer service Deanna Brooks helped me with an order today and she went out of her way to help me get my product delivered within days, when two other people told me I had to wait two weeks. It took her an extra two phone calls to the delivery company, but she made sure it happened. This was probably the best customer service experience I've ever had- she deserves a raise!
James Cotten
GBMike Salcedo Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!
Megan Meloni
GBJudy F in Customer Service is AWESOME!!! Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She even offered to personally take my case to a supervisor for resolution and promised to email me directly as soon as she had more information. I am confident in her ability to solve our issue and am so grateful for her amazing assistance. Thank you for being so awesome, Judy!