Rich
GBKitchenAid induction burner/double oven fixed I received my KitchenAid induction burner/double oven last week. I tried to use the ovens and they wouldn't heat. When I tried the self-clean function, I got and error message that read door open. I contacted Meghan at Goedeker's and she arranged for a warranty repair. The repair technician quickly found the problem - the lower oven door close sensor was broken. Thank you Meghan. I greatly appreciate the rapid help.
Mary Boscarino
GBWHIRLPOOL REFRIGERATOR We bought a Whirlpool refrigerator from Goedeker's and really love it. Whirlpool Fingerprint-Resistant Stainless Steel Top Freezer Refrigerator (WRT112CZJZ). We did have to wait a while to get it because of the pandemic. Meghan from Goedeker's helped with status and made this a pleasant transaction. Thanks Meghan!
walter g. do not use full last name.
GBEvan Cook in customer service a gem.After purchasing a beautiful stove Evan… After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring that he got me through a very stressful time. Evan is a gem and my advice is to do everything you can to keep him. He has great customer empathy and I will highly recommend this company.
Megan Meloni
GBJudy F in Customer Service is AWESOME!!! Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She even offered to personally take my case to a supervisor for resolution and promised to email me directly as soon as she had more information. I am confident in her ability to solve our issue and am so grateful for her amazing assistance. Thank you for being so awesome, Judy!
James Cotten
GBMike Salcedo Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!