Santiago Di Santo was extremely helpful Santiago Di Santo was extremely helpful. I had called regarding an order that was placed several months ago which included two items that have been back-ordered. Santiago informed me that one of the items was finally in stock, and arranged to have that item shipped. Since the other item is still back-ordered. Santiago guided me through the website to choose a comparable item that was currently in stock and had that item shipped as well. I am so glad that my order is finally completed in its entirety. Thank you so very much Santiago!!

Always a great experience with… Always a great experience with Appliance Connection. We purchased our entire kitchen from them many years ago and when the microwave finally broke, I knew exactly where to go to get the replacement. Best pricing and quick shipping direct to our home makes it an easy transaction every time! Highly recommended!

Service Department I would highly recommend this company! Not only has their online order procedure been extremely easy, I had the experience of using their service department today. I needed help logging into my account today and Mike Salcedo in the service department was very helpful! He knew exactly what the problem was and how to walk me through it. He was very knowledgeable and patient with me. BEST service ever!

Mike Salcedo Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "extras" previously purchased. This is already a trying season for Customer Support and with the major supply chain issues. He is to be commended!

Stay away I haven't received my appliances. It has been 6 weeks and no sign that they're on the way. I'm told something different every time I call customer service and now I don't believe anything they're telling me. I tried to cancel one of the backordered items and then they couldn't cancel because it had supposedly shipped - I've yet to see the tracking show that it has been picked up though. I would never order from them again or recommend to anyone. I'm incredibly frustrated.