Amazing customer service Deanna Brooks helped me with an order today and she went out of her way to help me get my product delivered within days, when two other people told me I had to wait two weeks. It took her an extra two phone calls to the delivery company, but she made sure it happened. This was probably the best customer service experience I've ever had- she deserves a raise!

I purchased an oven and stove from… I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a warranty repair on the oven door in September '23 and Goedeker's warranty company provided ZERO ASSISTANCE. I called Goedeker's five times between 9/21 and 10/4 and was told Calvin, the manager, would get back to about refunding my initial "extended warranty payment". As of October 18th, Calvin has NOT returned any of my calls and I have not received a refund. Goedeker's does NOT utilize reputable warranty companies and does NOT stand behind them in any way. OVERALL: I WOULD NOT RECOMMENDED THIS COMPANY.

WHIRLPOOL REFRIGERATOR We bought a Whirlpool refrigerator from Goedeker's and really love it. Whirlpool Fingerprint-Resistant Stainless Steel Top Freezer Refrigerator (WRT112CZJZ). We did have to wait a while to get it because of the pandemic. Meghan from Goedeker's helped with status and made this a pleasant transaction. Thanks Meghan!

Service Department I would highly recommend this company! Not only has their online order procedure been extremely easy, I had the experience of using their service department today. I needed help logging into my account today and Mike Salcedo in the service department was very helpful! He knew exactly what the problem was and how to walk me through it. He was very knowledgeable and patient with me. BEST service ever!

Jo's Bosch First, I had questions about 2 different brands of dishwashers. My questions were answered swiftly and a quick decision was able to be made by me. The next day, I found the same product for a lesser price and a needed cord as a bonus. Santiago DiSanto was a pleasure to work with and had all my information in a FLASH! He found and verified the product, sent the price match, and when I told him I would be needing more appliances he sent me a gift certificate for future use. So far...I have had nothing but a positive experience!