After the purchasing my Fortador pro… After the purchasing my Fortador pro plus s 5 years ago it was perfect, the machine stood up to the challenges, but the reason for 3 stars is because of the after sales service when comes to parts and accessories where the cost is way too expensive. I live in Trinidad and Tobago where the economy is not like the usa or Europe, so i think the cost for parts customers should be given a special price. But overall its a monster of all steamers. Im thinking about buying the new portable steamer but again the price campare to a karacher steamer its way too expensive.

An awesome tool to have when detailing… An awesome tool to have when detailing a car. It comes with a price tag but my interior details went from taking 8 hours to 5-6 hours with this investment. Absolutely love this machine and can't imagine detailing without it. I do wish it had an adjustable pressure switch on it as it does blow cup holder grime everywhere when using this. Also 30ft hose is a bit lacking. I feel 40ft should be the minimum. Beyond that, absolutely love this machine

We have an amazing partnership with… We have an amazing partnership with Fortador. Our mobile detailing company depends on them regularly. We order upwards to 6-8 steamers at a time to supply all of our locations and enablement partners. Their communication is outstanding we know at all times where our shipment is, if there are any issues, if there's a delay, etc. Once when we were ordering steamers for our Canada location our sales rep was so helpful and knowledgable. He said that the steamers were selecting wouldn't work with their power grid and offered us better solutions. Top notch service.

Service has always been prompt since… Service has always been prompt since our very first phone call and every conversation in between even up to final delivery. Highly informative staff and staff educated me on all equipment and answered all my questions in depth.

STAY AWAY!!!! As a business owner, I understand the importance of honest feedback, which compels me to share my recent experience with Fortadore. My dealings with this company have unfortunately been marred by a series of frustrations and disappointments, leading me to advise potential customers to exercise caution.I recently invested over $13,000 in their top-line steamer/extractor, a significant amount for any business. Upon delivery, the equipment arrived damaged, and the accompanying chemicals were punctured and leaked due to what appeared to be inadequate packing. This initial setback was just the beginning. Fortadore's response to this issue was less than satisfactory. While they did promise a replacement, what I received was merely a repair of the damaged unit, which was returned in a used and poorly functioning state. Moreover, there was no attempt to replace the leaked chemicals, which further added to my losses.My attempt to resolve these issues was met with an unexpected proposal from Fortadore: to charge me thrice the shipping cost, almost $2,000, and a restocking fee for returns. This approach not only seemed unreasonable but also compounded the inconvenience and financial burden already experienced.An additional concern arose from the payment methods - Fortadore insisted on wire transfers or cashier’s checks only, a stipulation that, in hindsight, might be considered a red flag regarding their business practices.In summary, my experience with Fortadore has been deeply unsatisfying and costly. Their handling of the transaction, customer service, and problem resolution falls significantly short of professional standards. I regret my decision to engage with them and hope this review helps other businesses make more informed choices.