Setup Help Confusion An elderly relative received a frame as a Christmas gift and I was asked to set it up for them. I was having difficulty and requested help from their help desk. Their response was to ask for information I clearly couldn't provide like "Name and address of the person who purchased the item". "Order number". "Photo of the item" and more trivial information. In the end I used google for the setup and while it is not complete at least we have it working without having to jump through their hoops. My advice for anyone in the market for a frame then look for one where good customer support is provided. It certainly is not the case with this company

Fantastic Gift Bought for my parents who live in another country. It's great I can add pictures from the other side of the world so they can share my precious memories.

No stock Company took the order and now are saying its not instock until february 26th. Dont think peoples money unless yoh have stock simple as that. Now im short a present for someone that would have loved it in there nursing home.

Great gift The frame was delivered within a couple of days of ordering and was easy to set up . It is being enjoyed by our elderly mother and is a great way of keeping her up to date with family photos and holding on to precious memories .

Fabulous idea This is a fabulous idea. My parents-in -law live in the highlands. They are not tech savvy at all (but have internet at least for the TV). As opposed to an ordinary digital photo frame, with Skylight the family can keep them updated with family photos. We had tried giving them a phone before to do this, but they couldn’t navigate it at all. This is much easier and nicer since they can display the pictures.