Setup Help Confusion An elderly relative received a frame as a Christmas gift and I was asked to set it up for them. I was having difficulty and requested help from their help desk. Their response was to ask for information I clearly couldn't provide like "Name and address of the person who purchased the item". "Order number". "Photo of the item" and more trivial information. In the end I used google for the setup and while it is not complete at least we have it working without having to jump through their hoops. My advice for anyone in the market for a frame then look for one where good customer support is provided. It certainly is not the case with this company

Well made sits well in my living room…and worth every penny Well made sits well in my living room and the ideal way to remind me of loved ones friends and happy holidays and events and allows you to update easily and keep it fresh

Wonderful device! Really great device, it does exactly what it says and is awesome! I have now bought 5 for various people, and everyone is really happy. In addition, the customer service is brilliant! One of the devices failed after ~18 months (ie, out of warranty) they sent us a new one and helped me set it up identical to the failed one. That's one of the reasons I ended up buying 3 more!!!

five stars! Got this for my Mum last christmas and she loved it. I'm not living at home and will often send a pic to this which is so much handier than whatsapp.

Best present for our dads 80th when… Best present for our dads 80th when your family is all across the globe this is the perfect gift