Happy mummy! Bought this for my mum for mother's day (as she has just become a grandma). She is absolutely delighted and loves it! We paid for the video upgrade and she says she just sits and watches the skylight instead of the TV now! ♥️

Superb support Bought one for my mother and when she experienced a technical problem the support was excellent solving the problem by phone which she appreciated. I also called their support centre but needed to hang up almost instantly as something came up…that evening their support called me to see if they could help. Very unexpected and welcome.

Fantastic Gift Bought for my parents who live in another country. It's great I can add pictures from the other side of the world so they can share my precious memories.

Great gift- easy to set up and add… Great gift- easy to set up and add photos. A perfect way for overseas family to share photos

Setup Help Confusion An elderly relative received a frame as a Christmas gift and I was asked to set it up for them. I was having difficulty and requested help from their help desk. Their response was to ask for information I clearly couldn't provide like "Name and address of the person who purchased the item". "Order number". "Photo of the item" and more trivial information. In the end I used google for the setup and while it is not complete at least we have it working without having to jump through their hoops. My advice for anyone in the market for a frame then look for one where good customer support is provided. It certainly is not the case with this company