Michele Jackson
GBThe Company is Scam The company is a scam. They advertise services for one price and after you sign up you have to pay for a premium membership fee. I requested a refund within 10 minutes after I signed up and they refused. You are better off using My Fitness Pal for free.
Katrina Linn
GBDoes not offer refunds after… Does not offer refunds after autorenewing. We did not get a reminder or anything saying it was time to renew. Only reason I knew it did was I saw the charge go thru. Doesn't come with an app and is web based. Could be so much better but they haven't changed anything in the last year.
Holly C
CAPretty unimpressive and inconvenient-… Pretty unimpressive and inconvenient- (I'm in Canada) the database is not very large- had to spend a lot of time entering food labels in- and the macros didn't match. When I contacted them about this, I was tols they have experts on staff that calculate, so their formulas were exact.... pretty sure the people putting together the fresh fruit and oat cups that have labels know their own food, so.... Also no print friendly recipes- which the recipes with macro breakdown were the only reason I left myfitnesspal and PAID for this. The interface for mobile is glitchy. No refunds, and I knew by end of day 2 of my YEAR subscription that I disliked it and it wasn't what I wanted/was going to benefit me the most. Do not recommend, myfitnesspal has a bigger database, and is easier to use.
customer
CATotal Disappointment This was a complete waste of my money. This app doesn’t do anything more special than the next macro app other than persistent advertising which works. Since they don’t offer a free trial or refunds I’m stuck with my poor decision. The “Lose It” app offers the same and more for free but if you chose to get the yearly membership it is less than a third the cost of Macrostax. Don’t waste your money
M.
GBI LOVE THE STAX My experience has always been incredible! If I had things come up where I needed to cancel I did so without issue. For me the app is amazing… I love that if I have a craving like fast food I can input and still hit my numbers despite a craving. Each time I get on here within a week I see noticeable results. This is literally my most favorite app. I have siblings and none of them liked the layout of the app and choose not to use it but for me I’m a lifer. Especially since I hate having to calculate macros and food. Never experienced bad billing issues or customer service issues — nothing but love for my stax.