Alicia Romero
GB50/50 I’ve gone back and forth between this app and my fitness pal. I like both but prefer my fitness pal. They have more accommodations for the same general price BUT macrostax sent me an email offering a promotion price and I thought with that it might be worth customizing the meals since many are not programmed in (as much as MFP). It takes a bit to dial in where your needs. The first time I used MS I was power strength training in most of my routine. When I went back I was running more than anything else. The calculations to my needs were generic. What I would burn in strength with the same amount of time in exercise as running was vastly different. With that being said, it can still be a great tool to pay attention to your own patterns. I enjoyed anytime I did speak to customer service except when I became pregnant. I requested a hold on the app as I wouldn’t be calculated or distracted by numbers while ensuring my focus on growing a healthy baby. I did not want to cancel nor want any money back, simply suspend the account so I could use it when I was not pregnant. I wanted to be sure to get through at-least the first trimester safely without tracking. The customer rep seemed to not even care to entertain the thought for a second. The first time she was ever rude and messaged me even though I’m pregnant I could still track and also that she checked my account and since I paid for a year with a discount added she would not give me a partial re-imbursement, which I never asked for! I see from the reviews above maybe she was bitter from so many others asking for refunds though I did not. It would be a nice suggestion to have the option to suspend the account through different seasons such as this. I thought this app was geared towards coming alongside women in fitness specifically but I could be wrong.
Erica James
GBTotal SCAM Total SCAM! I cancelled my account and they continued to bill me for three months. I provided a copy of my cancellation and they responded that I didn’t respond to an email. NOWHERE in their policy does it say you must respond to an email. I’m still fighting for three months refund. The macro calculations are generic and not accurate. I hired a professional and my numbers were way different and I’m seeing results. Don’t waste your money !
Melanie Stacey
GBTOTAL SCAM - ZERO STARS If there was an option for zero stars I would give it zero. As others have said , total SCAM. I contacted them after first signing up and they said they don't offer refunds but would cancel after 12 months. I didn't use the app at all as there are so many foods missing its impossible to track anything. 12 months later get charged again for another 12 months. Do not sign up under any circumstances, not worth it.
Dee
GBHave been using this app for 5 weeks… Have been using this app for 5 weeks now and for the first time in several years of “dieting” am finally loosing some weight! I find the app easy yo use. The recipes are great and I can’t count how many I’ve tried so far. Counting macros can be tedious, I’m hoping to eventually have a better idea of what certain meals contain so I don’t have to be so rigorous about it. I signed up with a holiday deal for half price for a full year, and will definitely get my money worth!
Katrina Linn
GBDoes not offer refunds after… Does not offer refunds after autorenewing. We did not get a reminder or anything saying it was time to renew. Only reason I knew it did was I saw the charge go thru. Doesn't come with an app and is web based. Could be so much better but they haven't changed anything in the last year.