Kate
GBI had to give 1 star I had to give 1 star, as I couldn't give no star. The app is extremely hard to use, can not find food. It's a guessing game to find actual real food to be able to log. The app is cumbersome to use not only do you have to log what you eat, you have to check the box to say you've eaten it - what? Maybe this works well for someone who already follows macros but not for a newbie and someone who is looking to learn. BEWARE - no refund policy I highly recommend NOT doing the year membership regardless of any special
M.
GBI LOVE THE STAX My experience has always been incredible! If I had things come up where I needed to cancel I did so without issue. For me the app is amazing… I love that if I have a craving like fast food I can input and still hit my numbers despite a craving. Each time I get on here within a week I see noticeable results. This is literally my most favorite app. I have siblings and none of them liked the layout of the app and choose not to use it but for me I’m a lifer. Especially since I hate having to calculate macros and food. Never experienced bad billing issues or customer service issues — nothing but love for my stax.
Katrina Linn
GBDoes not offer refunds after… Does not offer refunds after autorenewing. We did not get a reminder or anything saying it was time to renew. Only reason I knew it did was I saw the charge go thru. Doesn't come with an app and is web based. Could be so much better but they haven't changed anything in the last year.
George Peller
GBSCAM!! SCAM!!! They charge you without authorization for renewal. They don’t prorate cancellation either. You get billed for a whole year without notice.
Wendy
CACancelled Macrostax but charged credit card I cancelled Macrostax, actually never used it, and have been charged 2 years in a row without consent. This should not be happening. I reached out to customer service and have not heard back.