Kitchen Range Hood lights I have this kitchen range hood for almost 10 years and one of the lights just started blinking one day and was impossible to find were I live. I found the exact product needed in K-Star store. In just a couple of days my kitchen range hood started looks as new! Thanks for the quick shipping. Excellent!!

Bad company/bad customer service We’ve had our hood for only 3 years and the lights started flashing then would go off for several minutes then back on for several minutes. Customer service generally are not helpful and don’t seem to know their product or are willing to help. I would not recommend this product or this company.

Bad Shipping Packaging The shipping packaging was cobbled together from multiple cardboard boxes, including an inside out UPS box, and the end was open but sealed with lots of packing tape. Thankfully the items survived undamaged, but the shipping packaging was not professional. Product itself seems OK, but does not fit as well in the unit as the one it replaced.

Love our stovetop vent hood Love our stovetop vent hood. Easy process to order new vent filters. Was impressed to receive a customer service call to verify I wanted two sets of filters as they are sold as a pair. Yes I ordered two. Happy to have the new filters in place. Would be nice for recommendations on cleaning them as it’s tricky to remove the grease.

Your web filter size of model k1003A has been incorrect for 3 years. I have a range hood K1003A model which needs to replace the filter. Since your product k1003A has a very good quality, I changed the same filter about 3 years ago. The problem happened on your web site which showed the incorrect size of filter. 3 years ago I met the same problem which confused me that I found the size shown on the web didn't match the actual size. When I ordered the same filter last week, It spent me at least half hour to figure out the web size is incorrect. To correct web size only needs 1 minute for web master but you can not do it for at least 3 years. that is why I give you one star to alert your service. I have to admit you have a good product but service is bad. I hope this message can change your web filter size so that other customers won't go thru the same trouble I went.