AVOID!!!! AVOID!!!!! AVOID!!! AVOID!!! ⚠️ I ordered some lights from this company but realised I had made a mistake. So I messaged the company straight away to inform them. Didn’t get a reply till 2 days later saying they had already been processed. When the lights arrived I messaged again to explain I made a genuine mistake can I return the lights for a refund and was told I couldn’t return them as they don’t except change of mind returns. I explained I ordered them in error it wasn’t a change of mind but was basically told to I wasn’t getting a refund. I explained under consumer selling law if you purchased an item online you’re entitled to a refund with 14 days of purchase. I received another email still saying no refund and that them rules don’t apply because they are an American company. But this makes no difference whatsoever and the return address on the box is in reading in the uk. The lights are are unopened I just didn’t want them. But the customer service I received I was terrible. At least Govee offer a 30 day money back guarantee which is who I should have bought from. This company are just SCAMMERS so avoid at all cost if your expecting any money back.

Fancy LEDs review! Well didn’t get off for to best start, package was delayed due to a backlog, but the staff let me know exactly what was happening and were super transparent. Kept me in the loop the whole time. My order ended up being delayed 4 days, but because they communicated with me, I was okay with it. Once I got it… amazing!!!! Not much more to say about the fancy sync box, really is top notch. Really really good, no delay, good colour accuracy.

Top tier customer support Top tier customer support, thanks Laura from fancyleds!

Customer service was great. Recommend 👍 Customer service was great! Initially I had a problem that was swiftly resolved with a replacement. The process was a breeze compared to some other companies. I’m always happy to recommend companies like fancyled when it feels like they prioritize the customer!

Very good product, 10/10, not scam i swear The Fancy Aurora projector is the best, 10/10. You can change the intensity of the stars and so much more with the app. But, you know, you cannot change the star color; it is only green. It still looks good on some aurora colors, though. You can turn off the aurora and have the stars and vice versa. Support is beneficial and fast; it only took a day for them to respond. The first delivery steps are slow, but later, you get more updates on the package. The remote needs 2 AAA batteries, and they are not included. Took USPS about nine days to deliver it to me. Just because it's not on Amazon doesn't mean it's a scam!