It’s OK, wouldn’t recommend We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV

Customer service was great. Recommend 👍 Customer service was great! Initially I had a problem that was swiftly resolved with a replacement. The process was a breeze compared to some other companies. I’m always happy to recommend companies like fancyled when it feels like they prioritize the customer!

Needed ambient lighting for my home and… Needed ambient lighting for my home and fancy leds was the solution. Really impressed by the brightness and how many patterns there were. I don’t normally submit reviews for companies but I had such a good experience I had to reply to this email. Thank you fancy LEDS

Great product and customer support I bought these FancyLEDs after my Govee lights failed. The new FancyLEDs are better in almost every way. The colors are are extremely vibrant and accurate. I had the misfortune of getting a bum strip, but after a few e-mail exchanges with Will at Customer Support, my new strips arrive today. I’m very happy with my purchase and the customer service I received.

Dear Team i have ordered on 21st August… Dear Team i have ordered on 21st August 2022 till now i didn't receive and no updates regarding my order , If it cannot deliver in india then why india option is there world wide and i didn't receive refund also if can't deliver in india i am very disipointed from your response, I didn't receive not a single mail regarding my order , either refund my money or send my order , i have send so many mails not a single response. Regards Pawan Gautam India