Martin Patel
GBFancy LEDs review! Well didn’t get off for to best start, package was delayed due to a backlog, but the staff let me know exactly what was happening and were super transparent. Kept me in the loop the whole time. My order ended up being delayed 4 days, but because they communicated with me, I was okay with it. Once I got it… amazing!!!! Not much more to say about the fancy sync box, really is top notch. Really really good, no delay, good colour accuracy.
Denise Rawson
GBFancy LEDs have flagged my review as… Fancy LEDs have flagged my review as being FAKE. I have sent the evidence to trust pilot. The only way I was able to obtain a replacement was by leaving a review. Still no apology for their terrible customer service. Also they only respond to positive reviews on trust pilot. I think they need to realise that an apology and good customer service goes a long way! I finally received my replacement and it works fine now. Can only use it with the PS5 though as when it’s plugged in to the tv it glitches. Will see how long they last. Still regret this overpriced purchase. Would not recommend.
pawan gautam
INDear Team i have ordered on 21st August… Dear Team i have ordered on 21st August 2022 till now i didn't receive and no updates regarding my order , If it cannot deliver in india then why india option is there world wide and i didn't receive refund also if can't deliver in india i am very disipointed from your response, I didn't receive not a single mail regarding my order , either refund my money or send my order , i have send so many mails not a single response. Regards Pawan Gautam India
Milla S
GBI purchased these LEDs to install all… I purchased these LEDs to install all throughout my home, about 10 sets. I couldn’t be happier, every groups nicely in the app, and can work individually when needed. You are able to set default colors using the scene function so we were able to choose a warm white as default for me and my husbands room then the kids got their own rainbow colors for their rooms! Overall this purchase experience has been great, any questions I’ve had have been answered swiftly. Thank you Fancy LEDs team, and I recommend that anyone should try the Ultimate leds, they’re amazing.
Candy Floss
GBIt’s OK, wouldn’t recommend We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV