
Craig
GBAVOID!!!! AVOID!!!!! AVOID!!! AVOID!!! ⚠️ I ordered some lights from this company but realised I had made a mistake. So I messaged the company straight away to inform them. Didn’t get a reply till 2 days later saying they had already been processed. When the lights arrived I messaged again to explain I made a genuine mistake can I return the lights for a refund and was told I couldn’t return them as they don’t except change of mind returns. I explained I ordered them in error it wasn’t a change of mind but was basically told to I wasn’t getting a refund. I explained under consumer selling law if you purchased an item online you’re entitled to a refund with 14 days of purchase. I received another email still saying no refund and that them rules don’t apply because they are an American company. But this makes no difference whatsoever and the return address on the box is in reading in the uk. The lights are are unopened I just didn’t want them. But the customer service I received I was terrible. At least Govee offer a 30 day money back guarantee which is who I should have bought from. This company are just SCAMMERS so avoid at all cost if your expecting any money back.

Opinion Hub
GBWe can provide you genuine Verified… We can provide you genuine Verified Trustpilot reviews, contact us by telegram at @TheOpinionHub . We liked your leds very much.

Candy Floss
GBIt’s OK, wouldn’t recommend We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV

Martin Patel
GBFancy LEDs review! Well didn’t get off for to best start, package was delayed due to a backlog, but the staff let me know exactly what was happening and were super transparent. Kept me in the loop the whole time. My order ended up being delayed 4 days, but because they communicated with me, I was okay with it. Once I got it… amazing!!!! Not much more to say about the fancy sync box, really is top notch. Really really good, no delay, good colour accuracy.

Ted
GBNeeded ambient lighting for my home and… Needed ambient lighting for my home and fancy leds was the solution. Really impressed by the brightness and how many patterns there were. I don’t normally submit reviews for companies but I had such a good experience I had to reply to this email. Thank you fancy LEDS