AVOID!!!! AVOID!!!!! AVOID!!! AVOID!!! ⚠️ I ordered some lights from this company but realised I had made a mistake. So I messaged the company straight away to inform them. Didn’t get a reply till 2 days later saying they had already been processed. When the lights arrived I messaged again to explain I made a genuine mistake can I return the lights for a refund and was told I couldn’t return them as they don’t except change of mind returns. I explained I ordered them in error it wasn’t a change of mind but was basically told to I wasn’t getting a refund. I explained under consumer selling law if you purchased an item online you’re entitled to a refund with 14 days of purchase. I received another email still saying no refund and that them rules don’t apply because they are an American company. But this makes no difference whatsoever and the return address on the box is in reading in the uk. The lights are are unopened I just didn’t want them. But the customer service I received I was terrible. At least Govee offer a 30 day money back guarantee which is who I should have bought from. This company are just SCAMMERS so avoid at all cost if your expecting any money back.

Ordered off Amazon because of their… Ordered off Amazon because of their excellent reviews. Did not disappoint, excellent product at and excellent price point. I would recommend The 3 HDMI Fancy Sync Box, it is superb!

Looking at the website Looking at the website, it seemed that they were US based and had a long list of 5 star .. this company just sells your products and doesn’t care if you’re satisfied with the purchase. I was emailing because the light that I got were not as described.bad quality but still they don’t refund or do return.. don’t buy from this fancy led unless you want to waste your money.. very disappointed. Never again from this website. Is totally scam. The worst company to deal with if you have any issue 👎👎👎👎👎

Top tier customer support Top tier customer support, thanks Laura from fancyleds!

I purchased these LEDs to install all… I purchased these LEDs to install all throughout my home, about 10 sets. I couldn’t be happier, every groups nicely in the app, and can work individually when needed. You are able to set default colors using the scene function so we were able to choose a warm white as default for me and my husbands room then the kids got their own rainbow colors for their rooms! Overall this purchase experience has been great, any questions I’ve had have been answered swiftly. Thank you Fancy LEDs team, and I recommend that anyone should try the Ultimate leds, they’re amazing.