Fancy LEDs

New York, United States
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3.70
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

5.00%

1

25.00%
About Fancy LEDs

Home of the Fancy Sync Box and other smart lighting technology. | Before leaving a review, kindly ensure your purchase was made through www.fancyleds.com. If your order number is similar to #1000, or the cost was around $19.95, you might not have ordered from us. In such cases, please reach out to [email protected] for guidance and to help us combat fraudulent activities. For guaranteed authenticity, we recommend ordering directly through our well-established social media accounts, boasting millions of dedicated followers. We appreciate your support and vigilance!

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Craig
GB

AVOID!!!! AVOID!!!!! AVOID!!! AVOID!!! ⚠️ I ordered some lights from this company but realised I had made a mistake. So I messaged the company straight away to inform them. Didn’t get a reply till 2 days later saying they had already been processed. When the lights arrived I messaged again to explain I made a genuine mistake can I return the lights for a refund and was told I couldn’t return them as they don’t except change of mind returns. I explained I ordered them in error it wasn’t a change of mind but was basically told to I wasn’t getting a refund. I explained under consumer selling law if you purchased an item online you’re entitled to a refund with 14 days of purchase. I received another email still saying no refund and that them rules don’t apply because they are an American company. But this makes no difference whatsoever and the return address on the box is in reading in the uk. The lights are are unopened I just didn’t want them. But the customer service I received I was terrible. At least Govee offer a 30 day money back guarantee which is who I should have bought from. This company are just SCAMMERS so avoid at all cost if your expecting any money back.

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Meredith
GB

Customer service was great. Recommend 👍 Customer service was great! Initially I had a problem that was swiftly resolved with a replacement. The process was a breeze compared to some other companies. I’m always happy to recommend companies like fancyled when it feels like they prioritize the customer!

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pawan gautam
IN

Dear Team i have ordered on 21st August… Dear Team i have ordered on 21st August 2022 till now i didn't receive and no updates regarding my order , If it cannot deliver in india then why india option is there world wide and i didn't receive refund also if can't deliver in india i am very disipointed from your response, I didn't receive not a single mail regarding my order , either refund my money or send my order , i have send so many mails not a single response. Regards Pawan Gautam India

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Max
GB

Good product, even for a tech amateur like myself, Good product, even for a tech amateur like myself, got it all working within 30mins. The LEDs react really well, we've tested out a few of our fav Disney movies like Encanto and its perfect, beautiful and colorful. Hopefully these LEDs last longer than my previous set, but so far so good. Recommended.

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Leo Castillo
GB

I bought it recently and still putting… I bought it recently and still putting it through its paces. One thing I don’t like is that it seems to be causing the HDMI video feed to glitch, stutter or discolor where it wasn’t doing that before I connected the device. I’m going to try is changing out the HDMI cable.

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