Fancy LEDs have flagged my review as… Fancy LEDs have flagged my review as being FAKE. I have sent the evidence to trust pilot. The only way I was able to obtain a replacement was by leaving a review. Still no apology for their terrible customer service. Also they only respond to positive reviews on trust pilot. I think they need to realise that an apology and good customer service goes a long way! I finally received my replacement and it works fine now. Can only use it with the PS5 though as when it’s plugged in to the tv it glitches. Will see how long they last. Still regret this overpriced purchase. Would not recommend.

Customer service was great. Recommend 👍 Customer service was great! Initially I had a problem that was swiftly resolved with a replacement. The process was a breeze compared to some other companies. I’m always happy to recommend companies like fancyled when it feels like they prioritize the customer!

Looking at the website Looking at the website, it seemed that they were US based and had a long list of 5 star .. this company just sells your products and doesn’t care if you’re satisfied with the purchase. I was emailing because the light that I got were not as described.bad quality but still they don’t refund or do return.. don’t buy from this fancy led unless you want to waste your money.. very disappointed. Never again from this website. Is totally scam. The worst company to deal with if you have any issue 👎👎👎👎👎

Fancy Sync Box Review Best purchase all year, the Fancy Sync Box has made such a different to watching movies with the kids, they go crazy for it. The best ambient backlighting for your TV on the market, and definitely the most affordable. No more philips! This system actually comes with the LED light strips when you buy it. Definitely recommend, can’t watch movies without it.

It’s OK, wouldn’t recommend We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV