Customer service was great. Recommend 👍 Customer service was great! Initially I had a problem that was swiftly resolved with a replacement. The process was a breeze compared to some other companies. I’m always happy to recommend companies like fancyled when it feels like they prioritize the customer!

Very good product, 10/10, not scam i swear The Fancy Aurora projector is the best, 10/10. You can change the intensity of the stars and so much more with the app. But, you know, you cannot change the star color; it is only green. It still looks good on some aurora colors, though. You can turn off the aurora and have the stars and vice versa. Support is beneficial and fast; it only took a day for them to respond. The first delivery steps are slow, but later, you get more updates on the package. The remote needs 2 AAA batteries, and they are not included. Took USPS about nine days to deliver it to me. Just because it's not on Amazon doesn't mean it's a scam!

Top tier customer support Top tier customer support, thanks Laura from fancyleds!

Fancy Sync Box Review Best purchase all year, the Fancy Sync Box has made such a different to watching movies with the kids, they go crazy for it. The best ambient backlighting for your TV on the market, and definitely the most affordable. No more philips! This system actually comes with the LED light strips when you buy it. Definitely recommend, can’t watch movies without it.

It’s OK, wouldn’t recommend We bought a TV light box last year, worked well with the tv, it then didn’t connect to the TV one of the lights on the box was red, we contacted them regarding this and my Boyfriend works in IT so he knew what he was doing trying to fix it. We went back and forth with people on a email , longer than I think it needed, we waited days for replies from them and it was always a different person each time so not one person was dealing with us. It got to the point where there wasn’t much more could be done and then the replies got extremely slow which to note our warranty was about to run out on it. They finally agreed to send us a new box which works and we haven’t had the issue yet of it connecting to the TV but the colours are not as good now, seems like there is always a issue with them. I then saw them come up on my TikTok so thought to write my thoughts like anyone else would to any company, I have now been blocked from their TikTok account which shows volumes of who they are as a company, won’t be recommending these lights to anyone due to to issues and how they are as people. I would save and get the more expensive if you’re looking for lights behind your TV