Great product and customer support I bought these FancyLEDs after my Govee lights failed. The new FancyLEDs are better in almost every way. The colors are are extremely vibrant and accurate. I had the misfortune of getting a bum strip, but after a few e-mail exchanges with Will at Customer Support, my new strips arrive today. I’m very happy with my purchase and the customer service I received.

Very good product, 10/10, not scam i swear The Fancy Aurora projector is the best, 10/10. You can change the intensity of the stars and so much more with the app. But, you know, you cannot change the star color; it is only green. It still looks good on some aurora colors, though. You can turn off the aurora and have the stars and vice versa. Support is beneficial and fast; it only took a day for them to respond. The first delivery steps are slow, but later, you get more updates on the package. The remote needs 2 AAA batteries, and they are not included. Took USPS about nine days to deliver it to me. Just because it's not on Amazon doesn't mean it's a scam!

Fancy LEDs have flagged my review as… Fancy LEDs have flagged my review as being FAKE. I have sent the evidence to trust pilot. The only way I was able to obtain a replacement was by leaving a review. Still no apology for their terrible customer service. Also they only respond to positive reviews on trust pilot. I think they need to realise that an apology and good customer service goes a long way! I finally received my replacement and it works fine now. Can only use it with the PS5 though as when it’s plugged in to the tv it glitches. Will see how long they last. Still regret this overpriced purchase. Would not recommend.

Looking at the website Looking at the website, it seemed that they were US based and had a long list of 5 star .. this company just sells your products and doesn’t care if you’re satisfied with the purchase. I was emailing because the light that I got were not as described.bad quality but still they don’t refund or do return.. don’t buy from this fancy led unless you want to waste your money.. very disappointed. Never again from this website. Is totally scam. The worst company to deal with if you have any issue 👎👎👎👎👎

I bought it recently and still putting… I bought it recently and still putting it through its paces. One thing I don’t like is that it seems to be causing the HDMI video feed to glitch, stutter or discolor where it wasn’t doing that before I connected the device. I’m going to try is changing out the HDMI cable.