Looking at the website Looking at the website, it seemed that they were US based and had a long list of 5 star .. this company just sells your products and doesn’t care if you’re satisfied with the purchase. I was emailing because the light that I got were not as described.bad quality but still they don’t refund or do return.. don’t buy from this fancy led unless you want to waste your money.. very disappointed. Never again from this website. Is totally scam. The worst company to deal with if you have any issue 👎👎👎👎👎

Top tier customer support Top tier customer support, thanks Laura from fancyleds!

Fancy LEDs have flagged my review as… Fancy LEDs have flagged my review as being FAKE. I have sent the evidence to trust pilot. The only way I was able to obtain a replacement was by leaving a review. Still no apology for their terrible customer service. Also they only respond to positive reviews on trust pilot. I think they need to realise that an apology and good customer service goes a long way! I finally received my replacement and it works fine now. Can only use it with the PS5 though as when it’s plugged in to the tv it glitches. Will see how long they last. Still regret this overpriced purchase. Would not recommend.

Love them I was confused on how to setup and use the DIY buttons on remote, but after reading the insturctions now they work perfectly!!!! I love them so much. Highly reccomend the pro LEDs, when i move im going to upgrade to ultimates :)

Ordered off Amazon because of their… Ordered off Amazon because of their excellent reviews. Did not disappoint, excellent product at and excellent price point. I would recommend The 3 HDMI Fancy Sync Box, it is superb!