No one answers or calls back I get E3 which is over current. PWD30-EPO. New RV. Permanent campsite. Even tried another pedestal. NO one is answering calls or email. 2 weeks of trying. What good is a " Lifetime warranty and support " if you can't get ahold of anybody ?

I am a little confused about some of… I am a little confused about some of the few negative comments and it got me worried. What do I do if I am stuck someplace and I cannot get advice or help. So I called and they picked up on second ring. I asked about the autofomer which I bought because I experienced exactly what they speak about in several State parks. Before the autoformer I seemed to have trouble charging things and our TV had crazy lines. I thought it was the Sat dish. I measure the voltage at the post the following day it was 119 to 121 voltage. That night the parked filled up and our TV acted up. I measured the line voltage again one side read 108 the other read 105 to 109 and would not stay steady. It was a hot days so everyone was using their air conditioner Last month I returned to the same park and this time I had the Hughes Autoformer. I had no issues. The following night I unplugged the Autoformer and within an hour the picture on the TV started to shrink off and on and saw a wave in the picture. I noticed this got worse when our AC first cycled on. Just to see I used a digital voltmeter measuring both sides of the post sure enough the voltage was 109 even one side dropped to 103 volts then 107,109, 106. I shut the power and put back in the autoformer. Measuring the output it was rock solid 120 one side the other 119. I plugged the RV back in and the picture returned to normal. Staying 4 more days we never had another issue. While I know it helps my TV I am sure having low voltage and up and down voltage I am sure is no good for your TV or AC. I am sure the internal surge protector also does a great job. Why would anyone chance it. While you might have a service plan who wants to have their trip ended. I highly recommend the autoformer and considering including adding the Watchdog. I called when we got home to report my finding and again the calls was answered on the third ring. I am sure companies get busy and people call with tech question usually at busy times but I swear but this company and the piece of mind their gear gives me

I purchased an autoformer… I purchased an autoformer transformer/voltage booster after having low incoming voltage on my 45’ Holiday Rambler Navigator. Before installing the autuformer the Navigator would shut the power off because the voltage at the park was too low. Problem solved and now I would not want to be without the security of knowing that the Incoming power Is correct. Great investment for peace of mind.

False error “loss of neutral” Is there any help for my potable 50 amp EPO unit the triggers a lose of neutral error every time the amp on L1 and L2 temporary read the same. My hardwire unit work fantastic in the same Circuit with nothing but my power cord between the two units. Replace power cord with temp 4 conductors #6 wire with the same error. Can’t depend on potable unit as it hast to be manually restarted when it trips a false error. Please help. I’m willing to ship the unit at my cost if there is a fix for it. Ray Kirch 256-503-1444.

Fulltime RV's My wife Sue and I are fulltime RV's. Our fifthwheel is our home and we can't allow anything to harm it or it's contents and at the same time protecting us. Yes the Hughes Autoformer and Watchdog are not cheap but quality will always cost a little more. Besides nothing beats the peace of mind one gets with this level of protection.