I love this product so much I love this product so much! I've done many other diets before and I was always giving up because the recipes were super restrictive. In Eative they also offer a lot of support. Their nutritionists are always helpful and they never let me give up

Requested a refund for an auto renewal Requested a refund for an auto renewal, I cancelled the renewal on the same day it arrived but they declined to refund and so I have escalated to my bank. some of the products they recommend are difficult to source and because of this its impractical. I'd expect a genuinely reputable company to refund if a service was cancelled at the inception and if you explained that the renewal was not wanted - draw your own conclusion from this response from the "Customer Success Team : "We want to confirm that: Your subscription has been canceled, so there will be no additional charges and you will not be billed again. As your subscription had already been renewed, unfortunately, we cannot issue a refund at this time. You can reactivate your Eative account anytime, we’d be very happy to help you enhance your healthy lifestyle! If you have any further questions, please do not hesitate to contact us! Best regards, Gemma You'll find our Terms of Service below for your reference. Eative Customer Success Team

Disgraceful Company I bought a one month plan for £12, but wthat became £17 without my knowledge until after payment and they put me on a recurring plan. I only found this out by being suspicious and checking My Subscription. Quite disgraceful. The Live Chat said “all our plans are recurring” then they should say that. I said I would be referring them toTrading Standards and writing to TrustPilot. They promised to refund my subscription. Will come back here to repot on progress.

Easy way to follow keto Recipes are tasty & easy to do, there are also a lot of tips and guidance that helps you understand and follow the keto diet.

Auto renew without any notification Companies like these should not exist and the customer support should be ashamed of calling themselves "support". I was charged £33 without any kind of notification. There is no phone support, or at least the company has made it impossible to find one. I contacted them from my phone app and asked them to cancel the membership. they pointed me to the desktop version and then kicked off from the chat. I can't login anymore either to phone app or desktop app. I will be instructing bank to not process any further payments. Just adds unnecessary stress to otherwise a good day.