Guy Slocum
NZProduct good but servicenpoor Delivery screws up a number ofttimes as they could not cope with my travelling
yvonne mccracken
GBThe product is great but haven't… The product is great but haven't received a shipment since June or July 2020 and no communication as to why
Jonathan
GBDifficult to communicate with I love the products but find the company difficult to communicate with. Calls are not responded to. That doesn't work well in today's market.
Dennis Dullea
GBService has been pretty spotty Service has been pretty spotty. As a subscriber, I hope for consistency, but lately, I haven't been getting my orders. The products are fine; I give them 5 stars, but that sort of depends on my actually having them. I can understand occasional hiccups, but this is the second month in a row that I've had problems getting my order.
Giovanni Ranzo
ITA very long time to receive the products I chose Biotivia because it shipped from UE, so the delivery was, in the past, very fast and with no custom problems. Npw Biotivia ships from wherever is suitable for them, most often from the USA. My last order took more than 2 months, almost 3, to be delivered. The package was stuckat the custom and I had to pay a surplus of almost 100 euros. With these conditions, I am not going to use Biotivia anymore.