Terrible customer service Their customer service team was completely unhelpful and combative. They took no responsibility to aided me in finding what happened to my package when it wasn't delivered. They did not notify me when it was returned to them. Then when USPS failed to deliver the package they told me I was responsible for the shipping charge.

Customer Service One of the best Customer service I've dealt with. They were really easy to communicate with and answered my questions about my warranty much better than other companies I've shopped with>

Wrong case, terrible response Company advertised a case for sale. Upon purchase I was contacted 2 days later to be informed that the case is not in fact for sale. So I went with a different color case. A week later I have no shipping information so I'm contacting the company again to receive the information as to when the case will arrive. When the case finally does arrive it's for the wrong phone. I contact the company once again and go two days without any information from them. They admitted the screw up but sent the correct case via the slowest means of delivery possible(after waiting an additional 2 days to send it out). When questioned customer service became abrasive and rude. Cases may be good, but I suggest buying through a different company.

5 star company! Highly recommended! I ordered a Ghostek case from Uviyo and while installing the case onto my phone, the screen cover cracked. I notified the company and they sent another case immediately. The customer service was excellent and they were extremely helpful. The new case came in quickly and I love it! They carry great products and are extremely helpful! 5 stars all around!

Terrible customer service Terrible customer service. I recommend avoiding this company. I went against my normal practice of not ordering from a company with out a phone number. Big mistake. They seem to send out cheery robot emails saying that they care and to contact them with any problems. They do not respond to emails at all. I've sent a bunch including to care uviyo.email. All they care about is getting more orders. I have ordered two products from them and yet to have a tracking number Or any updates about shipping. I paid for expedited service. I ordered from them specifically because they offered that. Apparently a total waste of money. Avoid these people if you want to get your product in a timely fashion or have any customer support. Don't be fooled by their automated replies. I'm not a frequent reviewer but this company deserves negative and I hope to save anybody else from dealing with their total lack of response to communications.