I purchased the Beats Studio3... I purchased the Beats Studio3 headphones in gray. The purchase went through. Later I received an email from N1 Wireless stating that they did not have the gray but could send the porcelain rose. I accidentally hit the Accept Offer button and immediately sent an email to customer support. However, I did receive an email the next day with a copy of my order. Nothing was mentioned about me making an error and that I’m willing to wait for the gray of black. Three days later, I still have not heard back from customer support regarding my frustration and desire to wait for the gray. I did receive the porcelain rose color, and I love the Beats!

You know despite the product giving me… You know despite the product giving me a little issue. Overall have to say the company is awesome at getting back to you seeing if your product was defective and issuing a refund, well I can appreciate that a lot so 3 stars for effort and concern!! Good Job N1 Wireless

Do not expect fast responses from them Do not expect fast responses from them, it takes days or even a week. I have made 2 orders, and items take a long time to ship, they commonly respond that the product is back ordered. I did receive all my items including a Note8 (refurbish) was in perfect condition and totally unlocked as advertised. Despite this 3 star review if I was to need another phone I would very likely order from them again.

RIP OFF REPORT. DO NOT ORDER FROM HERE!!!! I placed an order on June 8. Paid for expedited shipping. NEVER RECEIVED Cannot speak with anyone and have created 3 tickets on their website with no response. Sent message through Amazon as well with no response. One of their phone numbers is disconnected and the other one just hangs up on you no matter what extension you choose. So if you like throwing money away order from this place!

BUYER BEWARE! Although the phone and accesories (charging pad, rugged case) arrived sooner than expected, the phone CANNOT be activated since it is on the LOST or STOLEN list, according to both Verizon reps I spoke to. One rep in person at the corporate Verizon store where I went to get the Nano SIM to activate and again with another rep on the phone as a double check, both confirmed it was on the LOST or STOLEN list!!! I will comment back when (and if) it gets resolved. BUYER BEWARE!