Absolutely terrible Absolutely terrible. Received no part, was billed they were paid, and we never got a refund after multiple requests to resend part or refund! Never Again! We have left many messages never to be returned! Be warned! This company is a total rip off!

Ordered a part for an LG A/C Ordered a part for an LG A/C . Wrong item sent. They promised to refund the amount but nothing done. Cannot get hold of anyone nor any case dispute answered. Gave up in the end.

Empty promises, no service This company was paid to fix two of our washing machines. One was done on our premises and the other they had to take back to their offices. When I got it back there was still a problem. They came to collect the washing machine (Begin Desember 2023) and said they'll fixed it on there own cost as it was not my error. I am still waiting for my machine (10 April 2024). You can't get hold of anyone. Leave whatsapp messages, e-mails, phone calls. No response only empty promises in the past. Do not use this company.

Abysmal Return Policy First, there is no available phone number to contact this firm. Only communications is via an unmonitored email site. Second, the returen policy is totally customer unfriendly! The only acceptable returns are those which were never opened or apparently tried to see if the evne fit the unit they are supposed to repair. It's all on the customer to determine whether the part is correct and working properly. Don't ever use this firm if same part is available especially so if it's available on Amazon who has a much better and customer friendly set of return policies. Oh, and buy the way there are multiple methoda for contacting and communicating with Amazon.

The worst appliance parts store anywhere I ordered a refrigerator part LAST April and has never been delivered. I sent emails and all that came back were canned responses. I tried calling but the phone number only goes to voice mail. This place is a sham. DO NOT ORDER FROM THEM. I will keep posting bad reviews until I get my money back. And Applicance Parts 365, if you are reviewing this, you can check order #1332577 and send my money back if you want me to stop posting everywhere.