Kyle
GBWorked for me They have an army of people calling them a scam, so I was a bit hesitant but I took a chance on them since they were one of the only ones who had the part I needed. I got the part yesterday which was sooner than they originally said. It works perfectly. They didn't email any shipping info or updates, though. So, they should work on that. But, I certainly wasn't scammed.
Gail Burger
ZAEmpty promises, no service This company was paid to fix two of our washing machines. One was done on our premises and the other they had to take back to their offices. When I got it back there was still a problem. They came to collect the washing machine (Begin Desember 2023) and said they'll fixed it on there own cost as it was not my error. I am still waiting for my machine (10 April 2024). You can't get hold of anyone. Leave whatsapp messages, e-mails, phone calls. No response only empty promises in the past. Do not use this company.
Anthony Russo
GBAbysmal Return Policy First, there is no available phone number to contact this firm. Only communications is via an unmonitored email site. Second, the returen policy is totally customer unfriendly! The only acceptable returns are those which were never opened or apparently tried to see if the evne fit the unit they are supposed to repair. It's all on the customer to determine whether the part is correct and working properly. Don't ever use this firm if same part is available especially so if it's available on Amazon who has a much better and customer friendly set of return policies. Oh, and buy the way there are multiple methoda for contacting and communicating with Amazon.
Ken Hewett
GBRead negative reviews with a grain of salt I had read some reviews on line that weren't very complimentary. Based on my experience, I got exactly what I ordered, my order was filled immediately, the mailing method I chose was spot on and my product arrived as advertised and quicker than I had anticipated. My experience was TOP NOTCH!
Susan
GBFirst I made and order by mistake and… First I made and order by mistake and immediately wrote in to them asking to cancel. They did not and the part arrived over a week and a half later and it was not a good replacement as far as quality. I had already received the exact part I needed from another company. They told me they would send me a shipping label. Never happened. I should have learned but since they said they were sending me the shipping label and apologized I made another order. Again, wrong part came. I got an axle for a wheel instead of the wheel. They are impossible to reach by phone and have not answered my last several emails.