Pedro Ferreira
PTProblem with one of the items purchased, customer support was amazing! I recently ordered both a Glow case for my Samsung S9+ and a screen protector. While I was super happy with the Case, the protector was faulty and wouldn't stick to the phone. Customer support was amazing, they answered fast (within 2 days at most for any e-mail) and the matter got resolved within a week, with them offering me either a replacement or refund. I chose refund, and it the money was transferred to me within the hour. Will be buying from them again!
Janice
CAThis website is a complete scam!! This website is a complete scam!!! They advertise nice looking photos and videos of the product, but the product itself looks completely different than on their site. Not to mention the fact that I contacted customer service, who took an entire WEEK to respond. Once they did, they offered me a refund if I paid for return shipping back to China. Fine. But after I took an extra day to inquire about the quality of the case, giving them the benefit of the doubt and asking if the case they sent me was perhaps an accident (trust me, it looked really bad) - their customer service agent told me they can no longer give me a refund because the case was shipped too long ago. Let me repeat, they took a WEEK to respond! Do not order from this website.
Ela Eagle
AUTerrible service Terrible service. Package never arrived. They told me it’s up to me to chase it with the carrier but the tracking number they gave me does not exist. Will never buy anything from them again.
Erick Salinas
GBBought an LED phone case Bought an LED phone case, led light stop working after a WEEK! contacted customer support which is just horrible, probably wrote a book being back and forth with them, finally gave up is a good concept with a real cheap design
Sebs Andiola
GBDisappointing performance for a really nice looking case I bought a case from them April 15th didn’t arrive till may considering that covid-19 was going on was understandable. I’ve had my case for about a week maybe 2 and already doesn’t light up it’s been kinda frustrating and after reading their return policy that I have to pay for shipping the case back I don’t find it fair. Other then that I like the look of the art but wouldn’t recommend my friends get this for 45 dollars.