Danielle Lichtenstein
USI visited this website due to its high ratings but.... I visited this website due to its high ratings, and I found the battery I needed at half the price compared to Lenovo's official site. It was delivered with the essential installation tools, including two screwdrivers, which I appreciated. However, when I attempted to install it, I discovered that it didn't fit correctly because the holes didn't align. Upon contacting customer service, I was informed that I had ordered the incorrect version of the battery; there was an A version and a B version, a distinction I was previously unaware of. This critical information would have been more helpful at the outset. After clarifying this detail, their response was to suggest placing a new order for the urgent part, while asking me to hold onto the incorrect battery temporarily. They promised to send the return address and process a refund once they were ready. Despite wanting to give them the benefit of the doubt, I found their request to keep the wrong battery temporarily rather suspicious. Later, I received another email asking me to hold onto the battery for a bit longer due to adjustments in their local warehouse, with a promise to contact me about returning it within 15-30 days. While it's just $40, the situation still feels unsettling.
Ellen Malham
USDidn't Work My Lenovo FLEX 6-14IKB-81EM computer would not work when this battery was put in. Replacing it with the original battery restored function.
Joseph Jerome
USGrateful for the bigger battery Grateful for the bigger battery. It doesn't improve the battery time a whole lot, but it still helps. The only complaint I have is that the part that I plug into the battery port on the laptop had notches on top that the original did not. So, I had to shave those down for the plug to work. Other than that it was very easy and useful.
Chad Forquer
USGreat price on genuine Lenovo batteries With Lenovo requiring genuine batteries in their laptops and reading about the fakes out on the market and getting a laptop with a fake battery in it from eBay I was concerned buying this battery. Thankfully it works great and was accepted by the firmware. I would have given 5 stars except the shipping took forever to go from California to Colorado. I could have shipped it by pony express faster. I think it is because you use DHL to get it to USPS. I have gotten packages from the east coast faster when shipped only through USPS. Other than the shipping I am very pleased.
Andrew Aulner
USGood Shopping Experience, Decent Battery Life The battery arrived in a good amount of time without any issues. Installation was easy and relatively straightforward (I did it in about 15 minutes without any prior experience in servicing my laptop at home). Only drawback is that the battery life is good but not great (my old battery wouldn't run w/o being the charger being plugged in, so this was still a step up). I can usually get about a day's worth of active use out of a charge before I need to plug it in again.