You’ve taken my money. You’ve taken my money, not responded to any emails and not confirmed my order has been sent yet. I’ve sent two emails and messaged on your Facebook account as well as messenger. The Facebook account shows you regularly update your page....... still nothing oh and the contact number at the top of your page is a premium number and there is no contact on your website.

TRX Training doesn't care about its customers Despite the product receiving great reviews this company does not care about its customers, nor how it is perceived. Order placed, not shipped, no updates, no means to speak to a human and find out the reason for the delay. Consistent bad feedback, no improvement or evidence of intent. Whoever runs this company doesn't care what customers think.

15 days trying to find customer service I made an order and somehow the shipment was returned to TRX thru UPS. I have been sending emails, have tried to find any possible way to communicate so I can get the goods I purchased. Seems weird to me, in today’s market and with all the available tools out there a company with such high prestige can not invest in Proper Customer Service.

Beware once the sale is made- Prepare to spend much more $ for instructional information I find no fault with the suspension equipment. The problem is with after the sale is made. You must pay an additional $19.95 a month to access video instructions on the correct and safe way to use the equipment. They offer one 'free' video for each body part focus. Wish they had mentioned I would be shelling out an additional $240 a year for instructions when I made the purchase- I just called to have returned with 30 day guarantee- Gouging your customers with additional charges to learn the safe and correct way to use their product does not seem fair.

Absolutely awful customer service!! Absolutely awful customer service!!! I purchased a gift voucher from uk for my US friend and she is unable to make the voucher work. We have both tried numerous times to contact customer service and it is impossible. The chat/bot system is completely frustrating and they never answer emails. I am unable to locate a phone number which is highly suspicious! I am $100 out of pocket and my friend is gift less. ABSOLUTELY DISGUSTED!!!