Great service - I’m very pleased! My TRX Move system arrived within 24 hours in perfect condition exactly as expected. It included a booklet of instructions in various languages - the English version was on the poster. The TRX looks very good quality and is very well packaged. I’d been interested in the weight (as I will travel with it) and it weighs 0.6kg in the mesh bag which is lighter than I’d hoped! It is approximately the size of a standard wash bag so looks easy to pack. Overall I am delighted!

15 days trying to find customer service I made an order and somehow the shipment was returned to TRX thru UPS. I have been sending emails, have tried to find any possible way to communicate so I can get the goods I purchased. Seems weird to me, in today’s market and with all the available tools out there a company with such high prestige can not invest in Proper Customer Service.

This company has the WORST ETHICS… This company has the WORST ETHICS EVER!!!! if you try to sell the product you DID NOT USE on EBay or Mercari or any other site, they will instantly report you as a fraudulent, counterfeit product and have you removed without any recourse. This happened to me several times, even though I was selling a brand new item that was still in a sealed box because it was a gift. They are despicable.

I ordered a TRX sweat on the 25th March… I ordered a TRX sweat on the 25th March from the uk branch, I then waited 6 days and had heard nothing. So I simply enquired where it might be, or on its way. Only to now be told they have sold out. Selling out (these things happen) but if I had not contacted them, I doubt they would have contacted myself. There was the lame excuse of a technical issue and this being the reason for them still advertising even though demand was clearly greater than their supply. At this point in the current climate you will be pushed to get this product from anywhere, it is just disappointing that the main supplier, cant get their act together.

'TRX TRAINING WALNUT CREEK' Watchout… 'TRX TRAINING WALNUT CREEK' Watchout for this trick. TRX tried to charge me a year later for £39.99 for training I did not access at any time. Buying the physical product is not the same as these online training 'products' they deliver. But hey in my opinion once TRX or other companies has your credit card details you may be vulnerable. Be careful.