Nick Dwyer
GBTRX Training doesn't care about its customers Despite the product receiving great reviews this company does not care about its customers, nor how it is perceived. Order placed, not shipped, no updates, no means to speak to a human and find out the reason for the delay. Consistent bad feedback, no improvement or evidence of intent. Whoever runs this company doesn't care what customers think.
Tim Korkin
GBTRX has completely given up on customer service TRX has completely given up on customer service, it is really pathetic. It doesn't make any sense either as half the country is sitting home without a job, so even if they are busy, they should be able to hire people to answer a phone. They now hide their phone number on the site. When you find it and call, the recording tells you to hang up. Online chat says its "no longer operable". If you send an email, you will never get a response. Sadly a lot of companies are taking advantage of folks during COVID to "save on customer service cost" by delivering poor service while hiding behind the COVID excuse. This appears to describe TRX. At this point, they do not provide ANY customer service. They will answer NO questions. They will not answer the phone nor emails. You may NOT contact them. You will get your product when they feel like sending it.
leigh amos
GBAppalling Customer Service Ordered through Argos, nothing arrived after 14 days. Got in touch with TRXtraining customer service who were absolutely shocking. Claimed they didn't know anything about the order and then stopped responding to emails, didn't want to help at all. This company is so bad, even Argos couldn't get in touch with them. Avoid at all costs.
Bridget
GBPlaced an order at the beginning of… Placed an order at the beginning of January and up to now I haven't received anything. Tried contacting customer services but no response. I even messaged on their social media accounts which they're only reading my messages and not responding. Can someone please help TRX from scamming people! This is outrageous and disgusting 😤
Some guy
GB'TRX TRAINING WALNUT CREEK' Watchout… 'TRX TRAINING WALNUT CREEK' Watchout for this trick. TRX tried to charge me a year later for £39.99 for training I did not access at any time. Buying the physical product is not the same as these online training 'products' they deliver. But hey in my opinion once TRX or other companies has your credit card details you may be vulnerable. Be careful.