Appalling Customer Service Ordered through Argos, nothing arrived after 14 days. Got in touch with TRXtraining customer service who were absolutely shocking. Claimed they didn't know anything about the order and then stopped responding to emails, didn't want to help at all. This company is so bad, even Argos couldn't get in touch with them. Avoid at all costs.

ZERO Customer Service I’ve had a similar experience as others noted here. I placed my order. No update for weeks. No response to my email. Finally the company provides a tracking number of which they don’t actually provide the items to the shipper for over a week. I’m still waiting and still receiving no reply/update. They have great products, but terribl service. This is the last time I buy from them. I’ve seen comparable items on Amazon that cost less and I know will be received.

TRX Training doesn't care about its customers Despite the product receiving great reviews this company does not care about its customers, nor how it is perceived. Order placed, not shipped, no updates, no means to speak to a human and find out the reason for the delay. Consistent bad feedback, no improvement or evidence of intent. Whoever runs this company doesn't care what customers think.

TRX has completely given up on customer service TRX has completely given up on customer service, it is really pathetic. It doesn't make any sense either as half the country is sitting home without a job, so even if they are busy, they should be able to hire people to answer a phone. They now hide their phone number on the site. When you find it and call, the recording tells you to hang up. Online chat says its "no longer operable". If you send an email, you will never get a response. Sadly a lot of companies are taking advantage of folks during COVID to "save on customer service cost" by delivering poor service while hiding behind the COVID excuse. This appears to describe TRX. At this point, they do not provide ANY customer service. They will answer NO questions. They will not answer the phone nor emails. You may NOT contact them. You will get your product when they feel like sending it.

You’ve taken my money. You’ve taken my money, not responded to any emails and not confirmed my order has been sent yet. I’ve sent two emails and messaged on your Facebook account as well as messenger. The Facebook account shows you regularly update your page....... still nothing oh and the contact number at the top of your page is a premium number and there is no contact on your website.